Sephora Deputy Store Manager

Overview

Sephora is a global prestige beauty retailer known for its broad assortment of cosmetics, skincare and fragrance brands and its industry-leading omnichannel experience. As part of the LVMH group, Sephora combines entrepreneurial retail energy with luxury-house standards for client service, merchandising and talent development, offering fast-paced, consumer-facing careers focused on growth and inclusivity.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to ensure smooth service delivery, sales growth and adherence to brand standards.
• Lead, coach and develop store teams through real-time feedback, structured performance appraisals and individualized development plans to maximise engagement and results.
• Recruit, hire and onboard diverse retail talent who embody Sephora’s customer service ethos and performance expectations.
• Drive exceptional client experiences by resolving guest concerns, promoting loyalty programmes and delivering personalised consultations.
• Maintain visual merchandising and store presentation to Sephora standards and ensure compliance with policies, procedures and loss-prevention protocols.
• Optimise inventory allocation and staffing resources, adapt to shifting priorities and execute initiatives that improve sales and profitability.
• Monitor and deliver against sales KPIs, provide actionable reporting to the Store Manager and implement corrective action where required.

Qualifications

• Proven experience in assistant store management or equivalent leadership role within fast-paced, high-volume retail environments.
• Demonstrable capability to recruit, inspire and develop teams with a track record of driving sales and operational excellence.
• Excellent verbal communication and interpersonal skills with the ability to provide constructive feedback and foster open dialogue.
• Strong coaching orientation and commitment to continuous learning and talent development.
• Availability to work evenings, weekends and holidays as required by store operations.
• Ability to perform physical tasks of the role, including lifting up to 50 pounds and prolonged standing and walking; ability to handle and apply product to clients, with or without accommodation.

Skills

Experience

Demonstrated success as an assistant store manager or equivalent in high-volume retail, with a history of driving sales, developing staff and delivering elevated client experiences. Specific years of experience are not stipulated but proven leadership in comparable environments is required.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, hospitality or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 66,200 to USD 81,050 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA/HSA options; Student Debt Retirement plan (qualifying payments earn 401(k) match); paid time off (vacation and sick leave) and protected leave; training and tuition reimbursement; leadership development; 30% merchandise discount, opportunities for gratis product and flash-sale discounts on LVMH brands; access to Modern Health and Financial Finesse resources; volunteer and donation matching.

Culture

Sephora fosters an inclusive, community-oriented retail culture that values diversity, creativity and continual learning. Associates are encouraged to develop through hands-on coaching and structured career paths while delivering an elevated, client-first experience in a fast-paced luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.