Sephora Department Manager, Skincare & Fragrance
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Apr 28, 2026
About Sephora
Sephora is a global prestige beauty retailer and a member of the LVMH group, renowned for its curated selection of international brands and its own Sephora Collection. The brand emphasizes discovery, inclusivity and experiential retail, operating a large network of stores and digital platforms across multiple markets.
Sephora seeks a Department Manager, Skincare & Fragrance in Frederiksberg — lead the beauty team and drive sales for Sephora Denmark.
Role & Responsibilities
- Act as a role model of the Sephora Attitude and communicate the Sephora DNA across the department.
- Lead, coach and develop the skincare & fragrance sales team to deliver exceptional client experience and sustained commercial performance.
- Set, communicate and monitor sales targets and KPIs; motivate the team to achieve and exceed objectives.
- Deliver expert product knowledge across skincare and fragrance categories and ensure ongoing training for advisors.
- Manage daily department operations including merchandising, stock control, visual presentation and store standards.
- Implement clienteling initiatives and ensure high standards of service, client retention and loyalty program activation.
- Handle customer escalations with professionalism and ensure resolution aligned with brand standards.
Qualifications
- Minimum 3 years of retail experience with progressive responsibility; prior people-management experience in beauty preferred.
- Demonstrable leadership and coaching skills with the ability to motivate diverse teams.
- Hands-on, solution-oriented approach with strong organisational and delegation abilities.
- Excellent communication skills and the capacity to train and develop sales advisors.
Skills
Experience
Minimum three years of retail experience, ideally with management responsibility in skincare, fragrance or prestige beauty.
Education
Secondary education required; vocational diploma or degree in business, retail management or a related field preferred.
Workplace
This position is based in Frederiksberg, Capital Region, Denmark, within easy reach of Copenhagen.
Culture
Sephora fosters an inclusive, diverse and performance-driven environment that values self-expression and continuous learning. As part of the LVMH group, the brand emphasises empowerment, career development and delivering an elevated customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Department Manager», «Skincare & Fragrance Manager», «Beauty Retail Manager», «Cosmetics Department Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.