Sephora Department Manager, Makeup
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- May 27, 2026
About %s
Sephora, part of the LVMH Group since 1997, is a global leader in prestige beauty retail. With 56,000 employees across 35 countries and a curation of nearly 500 beauty brands plus its own Sephora Collection label, the company champions a mission of inspiration and inclusion within the world's most passionate beauty community. Known for disrupting the beauty industry through innovation and diversity, Sephora operates as a premier destination where customers discover and celebrate their unique beauty.
Sephora seeks Department Manager, Makeup in Munich for full-time retail leadership role. €<UNKNOWN> — manage beauty team, operations, and sales performance.
Role & Responsibilities
- Lead, coach, and develop the makeup department team to deliver outstanding customer experience
- Provide active support and expertise to team members across beauty categories (makeup, skincare, hair care, fragrance) and communicate current beauty trends
- Embody and model the Sephora Attitude (Welcoming, Knowing, Closing) and pass on Sephora DNA throughout the team
- Conduct inventory management to ensure optimal product availability and execute the complete product handling cycle, including receiving, storage, returns management, and tester organization
- Oversee daily store operations and maintenance, including opening and closing procedures, cash register reconciliation, cleanliness standards, pricing accuracy, and product replenishment
- Collaborate on visual merchandising initiatives, brand updates, and in-store promotional activities
- Manage department expenses and monitor key performance indicators including sales targets, customer satisfaction, staff engagement, stock efficiency, and retail metrics (MS, IPT, AVB, CR, number of services)
- Support Click & Collect processes and ensure compliance with Sephora Audit standards
- Delegate tasks effectively and communicate commercial targets clearly to motivate team performance
- Facilitate onboarding and training programs for new team members
Qualifications
- Minimum 3 years of professional experience in retail department leadership, preferably in a premium or service-oriented environment
- Demonstrated expertise in beauty industry products and current trends
- Strong understanding of retail KPIs, store operations, and visual merchandising practices
- Proficiency with retail systems and point-of-sale tools
- Fluency in English or native proficiency in German (country language)
Skills
Experience
Minimum 3 years of professional experience in retail and team leadership within a premium or service-oriented environment. Candidates should demonstrate strong hands-on familiarity with retail operations, inventory management, customer service protocols, and commercial performance metrics. Prior experience in the beauty or prestige retail sector is strongly preferred.
Education
No specific formal education requirement stated; retail or business qualifications are advantageous but not mandatory.
Workplace
The successful candidate will be located in Munich, Bavaria, Germany.
Benefits
Attractive salary package commensurate with experience and skills; generous annual leave to support work-life balance; 4-day workweek; staff discounts and fitness partnerships; robust company pension plan; continuous learning and professional development opportunities; inclusive workplace culture.
Culture
Sephora cultivates a workplace rooted in belonging and empowerment, where authenticity is celebrated and the strength of differences fuels collective spirit. The brand emphasizes a culture of continuous learning and innovation, offering team members the space and tools to grow both personally and professionally while delivering exceptional experiences that inspire the beauty industry at large.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Department Lead», «Makeup Category Manager», «Department Supervisor, Beauty», «Store Department Head», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.