Sephora DC Operations Associate

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Execute wave planning, delivery scheduling, and order tracking to optimize distribution center workflow
• Perform auditing, paperwork management, and generate departmental reports as assigned
• Train floor associates in departmental procedures and standard operating protocols
• Respond proactively to direction from shift coordinators, management, and department personnel
• Ensure compliance with all company safety regulations, OSHA standards, and loss prevention policies
• Maintain regular attendance and adapt to flexible work schedules, including overtime as required by operational needs
• Deliver high-quality internal and external customer service aligned with company standards
• Identify and report safety violations and potential hazards to supervisory personnel

Qualifications

• High school diploma or equivalent
• Previous experience working in a distribution center or warehouse environment preferred
• Proficiency with Warehouse Management Systems (WMS) or demonstrated ability to learn menu-driven applications quickly
• Working knowledge of Microsoft Excel, Word, and Outlook
• Strong basic mathematics skills
• Detail-oriented approach to task management and record-keeping
• Ability to communicate effectively and tactfully with associates and vendors at multiple organizational levels
• Professional-level written and verbal communication capabilities

Skills

Experience

Beginner-level candidates are welcomed; previous experience in a warehouse or distribution center environment is preferred but not required. Candidates should demonstrate the ability to learn systems quickly and take initiative in a fast-paced operational setting.

Education

High school diploma or equivalent required.

Workplace

Compensation

The base compensation for this position ranges from USD 21.50 to USD 23 per hour.

Benefits

Health insurance (medical, dental, and vision coverage), disability and life insurance (fully covered), 401(k) with 4% employer match, FSA and HSA programs, paid time off, sick paid time off, protected leave, 30% merchandise discount, gratis opportunities, flash sale discounts to LVMH brands, free mental health coaching (24/7 access via Modern Health), financial coaching (Financial Finesse), volunteer and donation matching programs. Certain work schedules may be eligible for shift differential pay.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.