Sephora Customer Service Intern

Employment
Internship
Seniority
Intern
Posted
Mar 6, 2026

About Sephora

Sephora, a global leader in beauty retail, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group. Known for its vibrant community of beauty enthusiasts, Sephora connects customers with a diverse range of beauty brands across 34 countries. With over 3,000 stores and a robust online presence, Sephora offers an unparalleled selection of products, including its own acclaimed brand and nearly 500 international brands, covering makeup, skincare, haircare, and fragrance.

Join Sephora in Shenzhen as a Retail Intern. Gain hands-on experience in beauty retail with a global leader. Immediate availability preferred.

Role & Responsibilities

  • Assist in welcoming customers and support beauty advisors in providing services.
  • Support sales and operational activities within the store.
  • Aid in customer relationship management activities.
  • Assist with store displays, receiving goods, and gift wrapping.

Qualifications

  • Must be at least 18 years old and a full-time high school or above student.
  • Passion for the beauty industry and willingness to embrace challenges.
  • Possess a friendly demeanor and excellent communication skills.
  • Available to work at least two days per week, including weekends, with immediate availability preferred.
  • Prior retail experience is advantageous.

Skills

Customer service skills Communication skills Teamwork Flexibility Attention to detail

Experience

No specific experience required, but prior retail experience is preferred.

Education

High school student or higher education in progress.

Workplace

The successful candidate will be located in Shenzhen, Guangdong, China, with easy access to Hong Kong.

Benefits

Opportunity for permanent employment without store practice assessment for eligible candidates.

Culture

Sephora is renowned for its dynamic and inclusive work environment, encouraging diversity and creativity. Employees are empowered to explore and innovate in a supportive atmosphere, fostering personal and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Intern», «Retail Trainee», «Store Intern», «Sales Intern», «Retail Assistant Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Customer Service Intern

Shenzhen, China

Continue to the application.