Sephora Customer Service Intern

Location
Employment
Full-Time
Seniority
Intern
Posted
Mar 6, 2026

About Sephora

Sephora, a global leader in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group. Known for its vibrant and inclusive beauty community, Sephora connects beauty enthusiasts with a diverse range of products from over 500 international brands, alongside its own acclaimed private label. With a presence in 34 countries, Sephora continues to innovate and redefine the luxury beauty retail experience.

Join Sephora in Shanghai as a Retail Intern. Gain experience in a dynamic beauty retail environment with flexible scheduling and growth opportunities.

Role & Responsibilities

  • Greet customers and assist beauty advisors in providing services.
  • Support sales and store operations.
  • Assist in member relationship management activities.
  • Help with store displays, receiving goods, and gift wrapping.

Qualifications

  • At least 18 years old and currently enrolled in a full-time high school or higher education program.
  • Passion for the beauty industry and a willingness to embrace challenges.
  • Friendly demeanor and excellent communication skills.
  • Available to work at least two days per week, including weekends, with immediate availability preferred.
  • Prior retail experience is a plus.

Skills

Customer service skills Communication skills Teamwork Adaptability Attention to detail

Experience

No specific experience required, but prior retail experience is preferred.

Education

Currently enrolled in a full-time high school or higher education program.

Workplace

The successful candidate will be located in Shanghai, Shanghai, China.

Benefits

Opportunity for permanent placement and flexible scheduling.

Culture

Sephora fosters a dynamic and inclusive workplace where creativity and diversity are celebrated. Employees are encouraged to express their individuality and contribute to a vibrant team environment, making Sephora a unique place to grow professionally.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Intern», «Store Intern», «Sales Intern», «Retail Assistant Intern», «Beauty Retail Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Customer Service Intern

Shanghai, China

Continue to the application.