Sephora Customer Service Intern

Location
Employment Full-time
Seniority Intern
Posted Mar 6, 2026

Join Sephora in Shanghai as a Retail Intern. Gain experience in a dynamic beauty retail environment with flexible scheduling and growth opportunities.

Overview

Sephora, a global leader in the beauty retail industry, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group. Known for its vibrant and inclusive beauty community, Sephora connects beauty enthusiasts with a diverse range of products from over 500 international brands, alongside its own acclaimed private label. With a presence in 34 countries, Sephora continues to innovate and redefine the luxury beauty retail experience.

Role & Responsibilities

  • Greet customers and assist beauty advisors in providing services.
  • Support sales and store operations.
  • Assist in member relationship management activities.
  • Help with store displays, receiving goods, and gift wrapping.

Qualifications

  • At least 18 years old and currently enrolled in a full-time high school or higher education program.
  • Passion for the beauty industry and a willingness to embrace challenges.
  • Friendly demeanor and excellent communication skills.
  • Available to work at least two days per week, including weekends, with immediate availability preferred.
  • Prior retail experience is a plus.

Skills

Customer service skills Communication skills Teamwork Adaptability Attention to detail

Experience

No specific experience required, but prior retail experience is preferred.

Education

Currently enrolled in a full-time high school or higher education program.

Workplace

The successful candidate will be located in Shanghai, Shanghai, China. 410 luxury roles are listed in Shanghai on Cerulean, 15 posted in the last 48 hours. Across the Shanghai region, Cerulean lists 436 open positions — 16 listed in the past two days. Cerulean currently advertises 1.769 open roles in China, including 30 added in the last 48 hours.

Benefits

Opportunity for permanent placement and flexible scheduling.

Culture

Sephora fosters a dynamic and inclusive workplace where creativity and diversity are celebrated. Employees are encouraged to express their individuality and contribute to a vibrant team environment, making Sephora a unique place to grow professionally.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.