- Location
- Neuilly-sur-Seine Île-de-France France
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Sep 28, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Six-month internship based in Neuilly-sur-Seine for Sephora, a leading global beauty retailer under the LVMH group. The Assistant CRM Project Manager will support the operational management of commercial CRM animation plans across email, SMS, and push notifications, including campaign planning, creative coordination with agencies, targeting, performance analysis, and KPI reporting. The role also encompasses event organization for VIP clients and competitive intelligence activities.
Role & Responsibilities
- Manage operational execution of commercial CRM animation plans (email, SMS, push notifications), including timeline planning and cross-functional coordination
- Construct CRM action plans and collect briefs from internal departments
- Coordinate creative iterations with external agencies and manage internal approvals (legal, product, e-commerce, retail)
- Perform audience targeting, proof-of-concept validation, and performance analysis
- Compile and present weekly KPI dashboards and monthly reporting
- Organize and coordinate VIP client events with co-branded brand collaborations
- Manage gifting operations including supplier coordination and in-store distribution
- Conduct competitive analysis and market monitoring
Qualifications
- Bachelor's degree (Bac +4/5) in Business, Commerce, or Communications or equivalent
- Advanced proficiency in English
- Demonstrated ability to manage multiple stakeholders and cross-functional coordination
- Strong written and creative communication skills
- Experience or familiarity with CRM platforms or marketing campaign management preferred
Skills
Experience
Beginner-level; no prior professional experience required. Academic exposure to marketing, communications, or project management preferred.
Education
Bachelor's degree (Bac +4/5) in Business, Commerce, Communications, or equivalent discipline.
Workplace
This position is based in Neuilly-sur-Seine, Île-de-France, France, within easy reach of Paris.
Explore jobs in Île-de-France or in France.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Project Assistant», «Customer Relationship Management Assistant», «Marketing Operations Associate», «CRM Campaign Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.