Sephora CRM Campaign Coordinator
- Location
- Düsseldorf North Rhine-Westphalia Germany
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Sep 29, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a CRM Campaign Coordinator Intern in Düsseldorf, Germany for hybrid working student internship in digital marketing.
Role & Responsibilities
- Coordinate and execute CRM campaigns (newsletters, SMS, app push notifications) to established timelines
- Brief external agencies and collaborate with local and central stakeholders to ensure campaign delivery
- Define relevant target audiences and develop creative campaign concepts aligned with brand objectives
- Monitor current trends and topics in communications, particularly in newsletter and app push channels
- Support the optimization of customer engagement through multi-channel marketing initiatives
Qualifications
- Strong interest in customer relationship management and digital marketing
- Ability to work independently while coordinating across multiple stakeholders
- Creative mindset with understanding of customer segmentation and messaging
- Proficiency in organizing and managing campaign timelines
Skills
Experience
Beginner level; no specific professional experience required. Strong academic background in marketing, communications, or business preferred.
Education
Currently enrolled in or recent graduate of a degree program in Marketing, Communications, Business Administration, or related field.
Workplace
This position is based in Düsseldorf, North Rhine-Westphalia, Germany.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Marketing Intern», «Digital Campaign Coordinator», «Customer Communications Intern», «Marketing Campaign Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.