Sephora Client Experience Advisor
- Location
- ManchesterEnglandUK
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 15, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Client Experience Advisor position at SEPHORA UK in Manchester. Part-time beauty retail role focused on customer service, sales, and store operations.
Role & Responsibilities
- Creating memorable customer experiences through genuine conversations and personalised service
- Building strong relationships that encourage customer loyalty and repeat visits
- Supporting store performance through excellent service and commercial awareness
- Processing transactions accurately and maintaining efficient front-of-house operations
- Receiving, organising, and replenishing stock to ensure product availability
- Maintaining store standards, presentation, and visual displays
- Supporting store events, activations, and promotions
- Working collaboratively with colleagues to achieve team goals
- Contributing to a welcoming, inclusive environment where everyone feels valued
- Supporting new store opening and operational activities where required
Qualifications
- Passion for delivering exceptional customer service
- Excellent communication and relationship-building skills
- Confidence engaging with people from all backgrounds
- Strong organisation and attention to detail
- Ability to comfortably perform physical tasks, including stock handling and replenishment
- Flexibility to work evenings, weekends and peak trading periods
Skills
Experience
Experience from retail, hospitality, leisure, travel, customer service, healthcare, entertainment, or another people-focused industry, with background in customer-facing, operational, or stock-focused roles. Prior beauty retail or prestige retail experience is advantageous but not required.
Education
No formal educational requirements specified.
Workplace
The role is situated in Manchester, England, UK.
Benefits
SEPHORA University industry-leading product, customer care and development training; role and location-specific allowances including shoes and lunch provisions; competitive pay with annual salary reviews based on performance; performance-based commission tied to collective store success; generous employee discount across premium beauty brands worldwide; paid birthday day off; access to perks and wellbeing platform offering discounts and wellness support; generous holiday allowance with option to purchase additional days.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Client Relations Associate», «Customer Service Specialist», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.