- Location
- San Francisco California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $89,335–99,845/year
- Department
- Retail & Boutique Operations
- Posted
- Oct 19, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring a Category and Brand Experience Associate Manager, Fragrance, for a permanent, full-time hybrid role in San Francisco. The role develops fragrance education and content, coordinates monthly brand programs, partners on curriculum delivery, and tracks performance; annual base salary is $89,335–$99,845, with bonus eligibility for some employees.
Role & Responsibilities
- Serve as the primary education contact for brand partners and merchants.
- Contribute fragrance expertise to education content, including training materials, tips and techniques, videos, digital modules, and facilitated learning experiences.
- Create, collaborate on, and support the design of personalized, relevant content that builds product and fragrance knowledge and supports the client experience.
- Work with the supervisor to identify program and skill gaps and recommend training needs that support client service, category expertise, and priority brand objectives.
- Coordinate recurring monthly brand programs, including program planning, partner follow-up, stakeholder collaboration, and execution support.
- Partner with cross-functional teams on instructional design, production, and delivery of fragrance education curriculum, identifying and communicating operational risks.
- Maintain tracking tools and records for fragrance, brand, and product exposures; analyze program performance against established KPIs and share recommendations with leadership.
Qualifications
- 3 to 5+ years of experience in retail or beauty education, applying client service or selling skills.
- Strong verbal and written communication skills, with the ability to tailor messages and communicate needs clearly to diverse audiences.
- Highly organized, with the ability to manage multiple priorities, timelines, and deliverables accurately.
- Collaborative team player who builds strong cross-functional partnerships and works effectively with internal and external stakeholders.
- Creative and practical self-starter who takes initiative, works independently, and brings thoughtful ideas and attention to detail.
- Flexible and resilient, with a deep passion for creating best-in-class experiences and supporting training for varied audiences and skill levels.
Skills
Experience
3 to 5+ years in retail or beauty education, applying client service or selling skills.
Workplace
This position is based in San Francisco, California, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 89,335 to USD 99,845 per annum.
Benefits
Medical, dental, and vision coverage; disability and life insurance; 401(k) with a 4% match; FSA and HSA programs; student debt retirement plan with qualifying student loan payments eligible for the 401(k) match; PTO, flexibility, and protected leave; training, development, and tuition reimbursement; 30% discount on merchandise and services; free products or gratis; flash sale discounts on LVMH brand products; 24/7 mental health and financial coaching through Modern Health and Financial Finesse; volunteer and donation matching. Employees may also be eligible to earn bonuses.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Education Associate Manager», «Fragrance Brand Experience Manager», «Fragrance Category Experience Manager», «Fragrance Training Associate Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.