Sephora Cashier

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Follow Sephora’s customer-service policies and standards; greet and serve customers enthusiastically according to Sephora procedures.
• Complete transactions accurately and efficiently, including gift wrapping; handle returns and exchanges positively; engage customers in appropriate conversation during checkout; provide basic store and product information as needed; and encourage participation in customer-satisfaction surveys.
• Recognize and respect colleagues’ work, contribute to a pleasant and organized workplace, participate as a productive and motivated store-team member, and follow the LVMH group code of ethics and conduct.
• Remain aware of Sephora’s product-presentation concepts; maintain cleanliness and organization in the checkout area; and help maintain backstage standards in stockrooms, lockers, kitchens, bathrooms and other areas.
• Follow Sephora policies and procedures and pursue excellence in the assigned area; monitor supplies such as packaging, bags, gift materials and labels; complete assigned store tasks promptly and accurately; support store security standards; communicate area needs to the Supervisor; comply with sample policies and procedures; stay informed about special events and in-store merchandise promotion; and help reduce company expenses without compromising service or standards.
• Perform daily cashier and operational tasks, including returns and exchanges, communicating supply-replenishment needs, price adjustments, register opening and closing procedures, cancellations, employee transactions and appropriate product packaging. Price adjustments, cancellations and employee transactions require approval from the Store Manager or Supervisor.
• Complete all My Sephora Learning training, seek additional training when needed, and assist in training new cashiers.

Qualifications

• Previous cashier experience preferred.
• Customer service, communication and organizational skills.
• Logical reasoning.
• Cash-handling or cashier experience preferred.
• Basic computer knowledge preferred.
• High school education or equivalent.
• Ability to communicate clearly with customers and employees verbally.
• Ability to operate the point-of-sale system.
• Availability and flexibility.
• Ability to comply with the dress code.
• Consistent and reliable customer service.
• Teamwork.
• Committed and proactive approach.
• Willingness to learn.
• Work ethic and values aligned with Sephora.

Skills

Experience

Beginner; previous cashier experience preferred.

Education

High school education or equivalent.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.