Sephora Cashier

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Follow Sephora’s customer-service policies and procedures; welcome and assist customers with enthusiasm.
• Complete transactions accurately and efficiently, including gift wrapping; handle returns and exchanges positively, engage customers in appropriate conversation, provide basic store and product information, and invite customers to participate in satisfaction surveys.
• Recognize and respect colleagues’ work, contribute to a pleasant and organized workplace, and participate as a motivated member of the store team.
• Follow the LVMH Group’s code of ethics and conduct.
• Maintain awareness of Sephora’s product-presentation concepts; keep the checkout area clean and organized, and help maintain backstage standards in stockrooms, lockers, kitchens and restrooms.
• Follow Sephora’s policies and procedures, pursue excellence in the assigned area, monitor supplies such as packaging, bags, gifts and labels, complete assigned tasks promptly and accurately, and support store security standards.
• Communicate area needs to the Supervisor; comply with sample policies and procedures; stay informed about special events and in-store merchandise promotions; and help reduce company expenses without compromising service or standards.
• Perform daily cashiering and operational duties, including returns and exchanges, communicating replenishment needs, price adjustments, register opening and closing procedures, cancellations, employee transactions, and appropriate product packaging. Price adjustments, cancellations and employee transactions require approval from the Store Manager or Supervisor.
• Complete all My Sephora Learning training, seek additional training when needed, and assist in training new cashiers.

Qualifications

• Previous cashier experience preferred.
• Customer service, communication and organizational skills.
• Logical reasoning.
• Cash-handling and cashiering experience preferred.
• Basic computer knowledge preferred.
• High school diploma or equivalent.
• Ability to communicate clearly with customers and colleagues.
• Ability to operate the point-of-sale system.
• Availability and flexibility.
• Ability to comply with the dress code.
• Consistent and reliable customer service.
• Teamwork, commitment, proactivity, willingness to learn, and work ethic and values aligned with Sephora.

Skills

Experience

Beginner; previous cashier experience preferred.

Education

High school diploma or equivalent.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.