Sephora Cashier
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Sephora in Curitiba, Brazil, seeks a Cashier to join its team at Shopping Pátio Batel. Candidates should have a minimum of 3 years of experience and a passion for customer service.
Overview
Sephora, a leading global retailer in beauty and cosmetics, is part of the prestigious LVMH group, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive work environment where employees are encouraged to grow and excel in their careers.
Role & Responsibilities
- Adhere to all customer service policies and procedures as outlined by Sephora.
- Greet and assist customers with enthusiasm, ensuring a positive shopping experience.
- Recognize and respect the contributions of colleagues.
- Contribute to a pleasant and organized work environment.
- Accurately and efficiently complete transactions, including gift wrapping.
- Handle returns and exchanges positively.
- Engage customers in appropriate conversation during transactions.
- Provide basic store and product information to customers as needed.
- Encourage customer participation in satisfaction surveys.
- Participate as a productive and motivated team member.
- Follow the LVMH group code of ethics and conduct.
- Maintain awareness of Sephora's product display concepts.
- Ensure cleanliness and organization in the cashier area.
- Assist in maintaining backstage standards: stockroom, lockers, kitchen, restrooms, etc.
- Execute and comply with all Sephora policies and procedures.
- Strive for excellence in assigned areas of responsibility.
- Participate in supply control (packaging, bags, gifts, labels, etc.).
- Quickly and accurately complete all necessary tasks for assigned store functions.
- Contribute to maintaining store safety standards.
- Communicate area needs to the Supervisor.
- Ensure compliance with sample policies and procedures.
- Stay informed about special events and merchandise promotions within the store.
- Assist in reducing company expenses without compromising service and standards.
- Perform daily cashier and operational functions: returns/exchanges, supply needs communication, price adjustments, opening and closing procedures, employee transactions, and appropriate product packaging.
- Complete all My Sephora Learning Trainings.
- Seek additional training when necessary.
- Assist in training new cashiers.
Qualifications
- Previous experience as a cashier is desirable.
Skills
Experience
Minimum 3 years of relevant experience.
Education
High school diploma or equivalent.
Workplace
The successful candidate will be located in Curitiba, Brazil. 2 luxury roles are listed in Curitiba on Cerulean. Cerulean currently advertises 45 open roles in Brazil, including 1 added in the last 48 hours.
Benefits
Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.
Culture
Sephora fosters an inclusive and collaborative culture, encouraging employees to embrace diversity and innovation. The company values ethical conduct and alignment with its core values, promoting a supportive and dynamic workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.