Sephora Cash Supervisor
About Sephora
Sephora, a part of the LVMH family, is a global leader in the beauty retail industry, known for its innovative approach to cosmetics and skincare. With a rich history dating back to its founding in France, Sephora has expanded its presence worldwide, offering a diverse range of products from nearly 500 iconic brands alongside its own Sephora Collection. As an employer, Sephora is committed to fostering a dynamic and inclusive workplace where creativity and passion for beauty thrive.
Join Sephora in Glasgow as a Cash Supervisor. Lead cash operations and inspire a team in a dynamic retail environment. Apply now!
Role & Responsibilities
- Lead, coach, and inspire Beauty Advisors to deliver exceptional service and uphold Sephora operational standards.
- Provide ongoing training to enhance cash handling capability, operational accuracy, and product knowledge.
- Conduct performance check-ins, set clear goals, and create personalized development plans.
- Manage employee relations matters professionally, including attendance and performance concerns.
- Oversee all cash operations including tills, reconciliations, safe management, and daily audits.
- Analyze cash-related KPIs and drive action plans to elevate operational performance.
- Implement loss-prevention processes and ensure adherence to Sephora policies.
- Identify operational inefficiencies and introduce process improvements.
- Troubleshoot IT and payment-related issues to ensure seamless operations.
- Maintain store standards across cleanliness, organization, and visual presentation.
- Monitor stock levels and ensure prompt replenishment.
- Assist with new store opening activities such as unboxing and organizing stock.
Qualifications
- Proven leadership experience in retail with expertise in cash handling and financial processes.
- Outstanding customer service skills and ability to build rapport with customers and team members.
- Strong coaching and team-development capability.
- Genuine passion for Sephora and creating an inclusive work environment.
- Strong analytical skills to drive performance improvements.
- Excellent communication and interpersonal skills.
- Strong organization and time-management skills.
- Experience managing employee relations processes.
- Confidence using technology for operational tasks and sales tracking.
- Flexibility to work evenings, weekends, and holidays.
Skills
Experience
Minimum 3 years of leadership experience in retail, focusing on cash handling and operational accuracy.
Workplace
This position is based in Glasgow, Glasgow, UK.
Benefits
SEPHORA University training, role and location tailored allowances, competitive pay with annual reviews, performance-based commission, generous employee discount, paid day off on birthday, access to perks and wellbeing platform, generous holiday allowance with option to buy extra days.
Culture
Sephora is renowned for its vibrant and inclusive culture, celebrating diversity and encouraging self-expression. The company fosters a collaborative environment where employees are empowered to innovate and contribute to the brand's dynamic growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cash Operations Supervisor», «Retail Cash Supervisor», «Store Cash Supervisor», «Cash Management Supervisor», «Cash Handling Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.