- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Oct 14, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is seeking a Cash Manager for its Bluewater store in Dartford to lead cash operations, coach Beauty Advisors and maintain high standards of accuracy, compliance and customer service. The role is permanent and full-time, with responsibility for cash controls, performance development, loss prevention, store presentation and stock replenishment.
Role & Responsibilities
- Lead, coach and inspire Beauty Advisors to deliver exceptional service, uphold operational standards and work collaboratively.
- Provide ongoing training in cash handling, operational accuracy, service confidence and product knowledge.
- Conduct performance check-ins, set clear goals and create personalised development plans.
- Manage employee relations matters, including attendance, performance concerns and follow-up actions.
- Oversee tills, reconciliations, safe management, deposits and daily audits, ensuring accuracy, efficiency and compliance.
- Analyse cash-related KPIs, identify improvement opportunities and drive action plans to enhance operational performance.
- Implement loss-prevention processes and ensure adherence to company policies.
- Identify operational inefficiencies and introduce process improvements to increase productivity and reduce risk.
- Troubleshoot IT and payment-related issues to ensure seamless daily operations.
- Maintain store cleanliness, organisation and visual presentation standards.
- Monitor stock levels, especially Minis & More, and ensure prompt replenishment.
- Assist with new-store opening activities, including unboxing, organising and preparing stock, where applicable.
Qualifications
- Proven retail leadership experience, with strong expertise in cash handling, operational accuracy and financial processes.
- Outstanding customer service skills and the ability to build rapport with customers and team members.
- Strong coaching and team-development capability, including supporting individual and collective performance.
- A genuine passion for Sephora, team culture and creating a motivating, inclusive work environment.
- Strong analytical skills and the ability to drive performance improvements across cash and store operations.
- Excellent communication and interpersonal skills, with confidence engaging and influencing diverse teams.
- Strong organisational and time-management skills, with the ability to manage multiple priorities.
- Experience managing employee relations processes, where needed.
- Confidence using technology to support operational tasks, cash handling, sales tracking and store processes.
- Flexibility to work evenings, weekends and holidays as required.
Skills
Experience
Minimum 3 years
Workplace
This position is based in Dartford, England, UK, within easy reach of London.
Explore jobs in England or in the UK.
Benefits
Role- and location-tailored allowances, including shoes and lunch; annual salary reviews based on performance and company results; performance-based commission tied to collective store success; employee discount across beauty brands; paid birthday off; access to a perks and wellbeing platform with discounts and wellness support; generous holiday allowance with the option to buy extra days; product, customer care and development training through Sephora University.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cash Operations Manager», «Cash Office Manager», «Retail Cash Manager», «Cash Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.