Sephora Beauty Team Lead

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Location
USA
└Texas
└Austin
Employment
Full-Time
Seniority
Supervisor
Compensation
$26–34/hour
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 3, 2026

About Sephora

Sephora is a global beauty retailer renowned for its broad portfolio of prestige and emerging brands and for pioneering experiential store formats and digital commerce. As part of the LVMH group, Sephora emphasizes talent development, inclusivity, and a fast-paced retail culture that blends expert product knowledge with customer-first service.

Sephora — Sales and Service Leader in Austin, TX. Full-time hourly role ($26–$34/hr) leading a retail team to deliver exceptional client experiences.

Role & Responsibilities

  • Lead by example to inspire and motivate the store team, driving sales performance and exceptional client experiences.
  • Coach, mentor and develop team members through regular feedback, product training and performance management.
  • Deliver personalised client consultations and recommendations to maximise conversion and basket value.
  • Contribute to daily store operations including inventory management, visual merchandising and adherence to company standards.
  • Support onboarding and continuous learning for new hires, ensuring proficiency in loyalty programmes and brand initiatives.
  • Champion an inclusive, collaborative team environment and uphold Sephora’s policies for a safe, welcoming shopping experience.
  • Maintain flexible availability to cover peak retail hours, including nights, weekends and holidays.

Qualifications

  • Minimum 2 years of leadership or supervisory experience in retail, hospitality or service environments.
  • Proven ability to coach teams and drive measurable sales results through client engagement and product expertise.
  • Excellent verbal communication and interpersonal skills; strong customer-service orientation.
  • Comfortable working in a fast-paced, dynamic retail environment and adapting to changing priorities.
  • Physically able to lift and carry up to 50 pounds and stand for prolonged periods.
  • Availability to work 30–40 hours per week with required flexibility for peak periods (nights, weekends, holidays).

Skills

Client engagement & personalised selling Coaching and team development Product knowledge and beauty consultation Visual merchandising and inventory support Strong verbal communication Performance-driven sales execution

Experience

Minimum 2 years of leadership or supervisory experience in a retail, hospitality or service setting; 3+ years of customer-facing retail experience preferred.

Education

High school diploma or equivalent; retail, beauty, or hospitality certification preferred.

Workplace

This position is based in Austin, Texas, USA.

Compensation

The base compensation for this position ranges from USD 26 to USD 34 per hour.

Benefits

Inclusion & belonging initiatives; comprehensive healthcare and wellbeing benefits (eligibility-based).

Culture

Sephora cultivates a high-energy, beauty-centric workplace where expertise and inclusivity are prized. Teams operate in an entrepreneurial retail environment that rewards client-focused service, continuous learning and internal mobility.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales and Service Leader», «Retail Sales Supervisor», «Client Experience Supervisor», «Customer Service & Sales Lead», «Store Sales Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.