Sephora Beauty Services Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $54,800–68,500/year
- Department
- Retail & Boutique Operations
- Posted
- May 6, 2026
About Sephora
Sephora Canada is the Canadian arm of the global Sephora beauty retailer and is part of the LVMH group. The brand is recognised for trend-forward merchandising, a highly experiential retail model and a strong emphasis on talent development, internal mobility and brand partnerships within a fast-paced, client-centric environment.
Sephora Canada — Ajax, ON: Beauty Services Manager to lead the store Beauty Studio, manage paid services and in-store events.
Role & Responsibilities
- Oversee daily operations of the store’s Beauty, Skincare and Fragrance Studio(s), ensuring the Coordinator and Services team deliver a consistent, elevated client experience.
- Drive the strategy and execution of 1:1 paid services (makeup applications and skincare treatments) and manage the Online Reservation system (availability, classes and bookings).
- Plan, staff and execute in‑store classes and brand events in partnership with brand collaborators to maximise client education and sales opportunities.
- Coach, certify and develop Beauty Services Leads, Coordinators and Advisors through formal training, performance feedback and skills‑based development plans.
- Manage staffing and scheduling to align service capacity with demand, monitor studio inventory and testers, and ensure operational compliance and presentation standards.
- Act as Manager on Duty as required, engaging directly with clients and advisors on the sales floor and participating in performance management related to the Beauty Studio.
Qualifications
- Minimum 2–4 years of management experience in beauty, retail or customer service, or equivalent internal progression.
- Proven track record of coaching and developing teams to meet company performance standards.
- Demonstrated experience producing or executing events and initiatives that generate client engagement and business results.
- Excellent time management and organisational capability, with the ability to optimise team productivity.
- Flexibility to work evenings, weekends and holidays; ability to lift and carry up to 50 pounds and work in a fragrance-filled environment.
- Preferred: background or qualification in makeup artistry or skincare services.
Skills
Experience
Requires 2–4 years of supervisory or management experience within beauty retail, cosmetics or customer-facing retail operations, with demonstrable success in coaching teams, driving paid-service revenue and executing in-store events.
Education
Secondary school diploma required; post-secondary credential in business, retail management, cosmetology or a related discipline preferred.
Workplace
The role is situated in Ajax, Ontario, Canada — conveniently close to Toronto.
Compensation
The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.
Benefits
Product discounts and gratis; access to exclusive brand events; extended health and life insurance with customizable coverage options; paid time off; learning & development and access to LVMH programs and internal mobility.
Culture
Sephora cultivates an energetic, inclusive retail culture that prizes creativity, client obsession and continuous learning. As part of LVMH, the workplace emphasises professional development, cross‑brand opportunities and an entrepreneurial approach to in‑store experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Studio Manager», «Makeup & Skincare Services Manager», «Studio Services Manager», «Paid Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.