- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 12, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a Sales Consultant for Shopping Bourbon in São Paulo, in a full-time, permanent role. The consultant delivers knowledgeable beauty service, supports store presentation and operations, and contributes to training, inventory control and loss reduction.
Role & Responsibilities
- Welcome and enthusiastically assist all customers entering the store.
- Provide courteous, expert customer service; identify customer needs through effective questioning and recommend suitable products.
- Share product knowledge with customers.
- Contribute as a productive and motivated member of the store team; recognize and respect colleagues’ work and help maintain a pleasant, organized workplace.
- Identify opportunities to improve the store and suggest possible solutions.
- Perform services as needed and develop specialist knowledge in the role.
- Keep up with market trends and competitor activity, and stay informed about store special events.
- Follow the LVMH Group code of ethics and conduct, Sephora policies and procedures, and confidentiality requirements.
- Maintain Sephora’s product, service and event presentation concepts, as well as store cleanliness, maintenance, organization and security standards.
- Contribute to inventory control and quality, complete delegated tasks promptly and accurately, and participate in merchandise shortage and loss reduction programs.
- Help reduce company expenses without compromising service or presentation standards.
- Designated consultants must understand cash register functions; operate the point of sale when authorized.
- Complete all My Sephora Learning training, seek additional training when needed, and help train new consultants.
- Apply products to customers when required.
Qualifications
- Retail experience preferred.
- Beauty experience preferred.
- High school diploma or equivalent.
- Foreign-language knowledge preferred.
- Clear verbal communication with customers and employees.
- Availability and flexibility.
- Adherence to the dress code and provision of consistent, reliable customer service.
- Committed, proactive approach; customer focus; teamwork; work ethic and values aligned with Sephora; results- and action-oriented approach; willingness to learn.
Skills
Experience
Retail experience preferred; beauty experience preferred.
Education
High school diploma or equivalent.
Workplace
The successful candidate will be located in São Paulo, São Paulo, Brazil.
Explore jobs in Brazil.
Benefits
Training and development, with personalized career plans.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.