Sephora Beauty Consultant

About Sephora

Sephora is a leading global prestige beauty retailer and part of the LVMH group, retailing a curated assortment of international and exclusive brands alongside its own Sephora Collection. Known for experiential stores, a progressive approach to product discovery and comprehensive employee training, Sephora is expanding its footprint across the UK and emphasises inclusivity, innovation and customer‑centric retailing.

Role & Responsibilities

• Deliver personalised beauty advice across makeup, skincare and fragrance to create confident, tailored customer experiences.
• Demonstrate product application techniques and recommend routines and complementary items to drive conversion and loyalty.
• Proactively engage customers, upsell and promote Sephora services and the loyalty programme to achieve sales targets.
• Process customer transactions accurately and maintain a tidy, secure cash area.
• Receive, check and organise deliveries, support stock counts and ensure accurate inventory records.
• Replenish and maintain visually compelling product displays; remove expired or damaged items.
• Support visual merchandising updates, promotional rollouts and in‑store activations.
• Collaborate in team training, share best practices and contribute to a positive, service‑led store environment.
• Participate in new store opening activities where applicable, including unboxing and stock preparation.

Qualifications

• Previous experience in retail, customer service or store operations (cash and stock handling desirable).
• Demonstrable passion for makeup, skincare and fragrance with hands‑on product knowledge and application technique.
• Strong interpersonal skills with the ability to build meaningful client relationships.
• High attention to detail and excellent organisational aptitude.
• Physical ability to stand for extended periods and handle lifting/carrying of stock as required.
• Target‑driven mindset with a commitment to surpassing performance expectations.
• Capacity to multitask and prioritise effectively in a fast‑paced environment.
• Flexibility to work evenings, weekends and public holidays as required by store rota.

Skills

Experience

Entry‑level; prior retail or customer‑facing experience preferred. Practical exposure to cash handling and stock operations is advantageous.

Workplace

Benefits

Industry training via SEPHORA University; role‑specific allowances (shoes, lunch, etc.); competitive pay with annual reviews; performance‑based commission tied to store success; global employee discount; paid birthday day off; access to perks & wellbeing platform; generous holiday allowance with option to buy additional days.

Culture

Sephora cultivates an inclusive, high‑energy retail culture that prizes creativity, product expertise and personal expression. Employees benefit from structured training, a collaborative team environment and a customer‑centric ethos rooted in discovery and diversity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.