Sephora Beauty Advisor

Overview

Sephora is a leading global beauty retailer and a brand within the LVMH Group. The organisation is recognised for its broad assortment of prestige and indie brands, an omnichannel retail model and a fast-paced, trend-driven environment that emphasises customer experience and product expertise.

Role & Responsibilities

• Deliver an exceptional, personalised shopping experience by welcoming customers and providing tailored product consultations and recommendations.
• Convert visits into sales through active advisory, product demonstrations and cross-selling aligned with store objectives.
• Support the store manager and specialist teams in daily store operations and execution of merchandising and promotional initiatives.
• Contribute to achieving store sales targets and KPIs, adapting to changes in strategy and new action plans set by management.
• Manage stock, reordering and in-store deliveries to ensure product availability and visual standards.
• Foster a collaborative team environment and participate in initiatives to strengthen customer loyalty and the brand experience.
• Maintain up-to-date product knowledge across makeup, skincare and fragrance to support credible consultations.

Qualifications

• Secondary school diploma (Diploma di scuola superiore).
• Previous experience in sales, promotion or beauty consultancy roles (Sales Assistant, Promoter, Beauty Consultant) — preferably in dynamic, multinational retail contexts.
• Working knowledge of core retail KPIs and the ability to work towards quantifiable targets.
• Strong customer orientation with excellent interpersonal and advisory skills.
• High flexibility, agility and problem‑solving aptitude; strong teamworking spirit.
• Good command of English; knowledge of French is an advantage.

Skills

Experience

Previous experience in similar frontline retail or beauty advisory roles is preferred, ideally within dynamic, multinational retail environments and with familiarity with retail KPIs and target-driven selling.

Education

Secondary school diploma (high school diploma).

Workplace

Benefits

Structured training and development (training events, classroom lessons and personalised modules); personalised career-path planning and ongoing career support.

Culture

Sephora cultivates a creative, energetic and customer-centric culture where curiosity and experimentation are encouraged. The workplace emphasises learning, team collaboration and 'audacity'—seeking bold ideas and a joyful approach to retail service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.