Sephora Beauty Advisor
Sephora Kunshan is hiring a Beauty Advisor in Kunshan. Deliver consultations across makeup, skincare and fragrance and support store operations.
Overview
Sephora is a global prestige beauty retailer and part of the LVMH group, known for its curated assortment of cosmetics, skincare and fragrance and for a contemporary, experiential retail model. As an employer, Sephora emphasizes product education, professional development and a customer-centric retail culture across its network of stores.
Role & Responsibilities
- Deliver professional, product-led consultations in makeup, skincare and fragrance that reflect Sephora’s service philosophy and elevate the customer experience.
- Achieve individual and store sales targets and contribute to team KPIs through proactive clienteling and product recommendations.
- Adhere to hygiene protocols and operational SOPs throughout the customer service process, including application and testing procedures.
- Support daily store operations as assigned by store management, including cashiering and accurate execution of promotional and CRM policies.
- Prepare and maintain product displays within the assigned area, replenish stock on the sales floor and ensure visual standards align with brand guidelines.
- Participate in stock management activities — receiving, returns and inventory counts — and implement first-in, first-out and 5S principles to minimise shrinkage.
- Complete required company and brand trainings, pass requisite assessments, and share knowledge with colleagues to foster collective development.
- Report operational issues and product/visual concerns to store management in a timely manner and assist with ad hoc tasks as directed.
Qualifications
- Genuine passion for cosmetics, skincare and the fashion/beauty industry.
- Strong interpersonal skills with an optimistic, customer-focused demeanour and effective communication abilities.
- Eagerness to learn, proactive attitude and willingness to participate in ongoing brand and product training.
- Ability to follow SOPs, hygiene rules and company policies reliably.
- Team-oriented mindset with the flexibility to support multiple store functions when required.
Skills
Experience
Entry-level role; no specific prior experience required, though retail or cosmetics sales experience and hands-on makeup consultation exposure are advantageous.
Education
High school diploma or equivalent; vocational training in beauty, cosmetology or related fields is a plus.
Workplace
The successful candidate will be located in Kunshan, Jiangsu, China, with easy access to Shanghai. 6 luxury roles are listed in Kunshan on Cerulean. Across the Jiangsu region, Cerulean lists 142 open positions — 1 listed in the past two days. Cerulean currently advertises 1.773 open roles in China, including 30 added in the last 48 hours.
Culture
Sephora cultivates a fast-paced, education-driven retail environment that prizes product expertise, diversity and customer experience. Employees benefit from structured training programs and a collaborative store culture typical of a leading prestige beauty retailer within the LVMH portfolio.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.