Sephora Beauty Advisor

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Provide expert beauty advice and product recommendations to customers, ensuring high levels of satisfaction and repeat engagement
• Drive conversion rates and basket size through effective consultative selling and awareness of industry trends
• Maintain accurate stock levels and replenishment across all departments, ensuring product availability on the sales floor
• Execute visual merchandising standards and support merchandising updates and conversions
• Deliver short beauty services and support beauty classes and demonstrations
• Operate point-of-sale systems and process transactions accurately and efficiently
• Conduct regular inventory counts and maintain detailed records of stock movements
• Clean and maintain product displays and sales floor presentation to brand standards
• Support warehouse operations and goods distribution to retail floor
• Report on key performance indicators including conversion rate, items per basket, average basket value, and customer satisfaction metrics

Qualifications

• Communicative, reliable, and organized approach to work
• Strong team spirit and collaborative mindset
• Open, motivating, and friendly demeanor with customers and colleagues
• Prior retail experience, particularly in beauty, cosmetics, fashion, or gastronomy
• Proven ability to advise customers and handle enquiries professionally
• Excellent communication skills in English or German (native or fluent)
• Genuine interest in the beauty industry and emerging trends
• People-oriented perspective aligned with LVMH values
• Creative mindset with entrepreneurial spirit

Skills

Experience

Beginner to entry-level experience in retail, customer-facing roles, or the beauty and cosmetics sector is acceptable; comparable professional interest in beauty, fashion, or retail environments is valued.

Education

Secondary education or equivalent; beauty qualifications or cosmetics certifications are advantageous but not mandatory.

Workplace

Benefits

Competitive compensation package reflecting skills and dedication; generous annual leave entitlement; 4-day workweek; staff discounts; fitness partnership access; company pension plan; continuous learning and professional development opportunities; inclusive workplace culture.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.