- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Beauty Advisor provides expert makeup, skincare and fragrance consultations, delivers Sephora-standard customer service, and supports store sales targets. The role also covers training, visual merchandising, cashiering, CRM compliance and inventory management, with reporting to the store management team.
Role & Responsibilities
- Provide expert advice on makeup, skincare and fragrance.
- Deliver high-quality service in line with Sephora’s service philosophy and hygiene rules, supporting customer satisfaction.
- Welcome customers in accordance with company makeup and uniform standards; understand their needs, recommend suitable products and support store sales targets and KPIs.
- Attend and complete required foundational training and assessments; participate in brand, regional and in-store training to build product knowledge.
- Share experience with colleagues, support mutual learning and growth, and understand Sephora’s career pathways while developing an individual development plan.
- Prepare product displays in the assigned area, replenish shelves, keep shelves and drawers clean, and ensure visual presentation meets Sephora standards.
- Monitor tester cleanliness and usage, report issues to the management team, and execute quarterly promotional displays.
- Process purchases according to checkout procedures and standard operating procedures, apply gift-with-purchase policies correctly, follow CRM policies and procedures, and work with the management team to safeguard store cash.
- Process deliveries, returns and inventory counts accurately; follow FIFO and near-expiry product management practices to reduce store loss; and apply the stockroom 5S policy.
- Comply with company policies and complete other tasks assigned by the Store Manager.
- Carry out other duties assigned by the Store Manager.
Qualifications
- Passion for the cosmetics and fashion industries.
- Eagerness to learn and a proactive approach.
- Optimism and strong communication skills.
- Teamwork.
Skills
Workplace
The successful candidate will be located in Changzhou, Jiangsu, China.
Explore jobs in China.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.