Sephora Beauty Advisor
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Overview
Sephora, a trailblazer in the prestige beauty retail industry, is part of the esteemed LVMH Group. Known for its innovative approach, Sephora offers a diverse range of beauty products and services, fostering a culture of inspiration and inclusion. With a global presence, Sephora is dedicated to connecting customers with the world's most passionate beauty community.
Role & Responsibilities
- Ensure customer satisfaction and gather feedback
- Enhance staff productivity and engagement
- Manage stock availability and replenishment efficiency
- Adhere to operational routines
- Achieve turnover targets
- Develop the beauty category
- Control retail key figures such as MS, IPT, AVB, CR, and number of services
- Conduct scheduled inventory
- Maintain compliance with sickness and employee turnover rates
- Support beauty classes and services across departments
- Ensure product presentation aligns with visual merchandising standards
- Maintain assortment and merchandise
- Ensure sales floor is fully stocked and prepare products for sale
- Clean furniture and products on the sales floor
- Manage warehousing and stocking of goods
- Support merchandising updates
- Operate cash register
- Perform additional daily business tasks
Qualifications
- Communicative, reliable, and organized
- Team spirit with an open, motivating, and friendly manner
- Experience or interest in beauty, cosmetics, retail, fashion, or gastronomy
- First experience in retail and customer advisory
- Excellent communication skills with customers
- Good knowledge of the beauty industry and trends
- Fluent in English or native language of the country
Experience
Beginner level experience in retail or customer service, preferably in beauty or cosmetics.
Workplace
This position is based in Berlin, Berlin, Germany. Cerulean lists 39 open roles in Berlin. In Germany as a whole, Cerulean currently features 391 open positions, with 5 posted this week.
Culture
Sephora fosters a culture of empowerment, learning, and growth, offering tools and opportunities to innovate and lead. The brand celebrates diversity and is committed to creating an inclusive environment where authenticity is embraced and differences fuel collective spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.