Sephora Assistant Store Manager

About Sephora

Sephora is a global beauty retailer and experiential omni‑channel destination, part of the LVMH family of maisons. The brand is known for a broad assortment of prestige and emerging beauty labels, high-touch client service, and investment in retail innovation and talent development.

Role & Responsibilities

• Support daily store operations to achieve sales, profitability and service KPIs while ensuring a seamless client journey across in‑store experiences and loyalty programs.
• Lead, coach and develop the store team through real‑time feedback, formal performance appraisals, and tailored development plans to elevate capability and retention.
• Recruit, onboard and cultivate a diverse, inclusive talent pipeline that reflects brand values and delivers signature Sephora service.
• Maintain visual and operational standards — merchandising, inventory control, loss prevention, compliance with policies, and an immaculate store environment.
• Optimize staffing and inventory resources to respond to shifting priorities and drive sustainable growth in a high‑volume retail setting.
• Resolve client concerns with professionalism and empathy, driving satisfaction, repeat engagement and loyalty program activation.

Qualifications

• Minimum 5 years of progressive retail experience with demonstrated success as an assistant or deputy store manager in fast‑paced, high‑volume environments.
• Proven leadership and business acumen, with experience recruiting, coaching and driving team performance toward measurable goals.
• Excellent interpersonal and communication skills; comfortable delivering constructive feedback and facilitating open dialogue.
• Availability to work evenings, weekends and holidays as required by retail operations.
• Ability to perform physical requirements of the role, including lifting up to 50 pounds and applying product during client services (with reasonable accommodation as needed).

Skills

Experience

Minimum five years of retail experience with a track record of assistant store management in fast‑paced, high‑volume stores; demonstrable success driving sales and developing teams.

Education

High school diploma or equivalent required; bachelor’s degree or equivalent coursework in business, retail management or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 60,100 to USD 73,600 per annum.

Benefits

Medical, dental and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA; Student Debt Retirement plan (student loan payments may qualify for 401(k) match); paid vacation and sick leave; protected leave; training and tuition reimbursement; leadership development; 30% employee merchandise discount, product gratis and LVMH flash sale discounts; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, client‑centric retail culture that prizes diversity, creativity and continuous learning. As part of LVMH, the environment emphasizes professional development, mentorship and a high‑energy retail experience that empowers employees to grow within the brand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.