Sephora Assistant Store Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Collaborate with the Store Manager to oversee daily operations, deliver exceptional client experiences, and drive sales and profitability in a fast-paced environment.
• Lead, coach, inspire, and empower the team to exceed expectations and performance goals while fostering growth, development, and accountability.
• Attract, hire, and onboard new employees, building a diverse and inclusive team that reflects Sephora’s values and delivers its signature service.
• Promote continuous learning through real-time coaching, actionable feedback, and ongoing support to maximize associates’ potential.
• Conduct performance appraisals and provide timely, actionable feedback and mentorship to support team members’ career development and engagement.
• Deliver outstanding service, resolve client concerns, and drive engagement through loyalty programs and personalized experiences.
• Maintain a visually inspiring, immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
• Optimize inventory and staffing resources, adapting to changing priorities and opportunities to drive results.
• Create memorable, personalized client experiences that build loyalty while balancing operational priorities and driving business growth.
• Work on site at the Torrance store; availability is required for evenings, weekends, and holidays.
• Lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Qualifications

• At least 5 years of experience.
• Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and improving team performance through hands-on leadership.
• Strong ability to recruit, inspire, and develop talent to deliver results and foster an energetic, collaborative atmosphere.
• Strong communication and interpersonal skills, with a track record of building trust, clarity, and enthusiasm across teams and with clients; able to deliver constructive feedback and facilitate open dialogue.
• Commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, fostering a culture of learning and accountability.
• Experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and driving business growth.
• Availability for evenings, weekends, and holidays.
• Ability to meet the physical requirements of the role, with or without accommodation.

Skills

Experience

Minimum 5 years

Compensation

The base compensation for this position ranges from USD 75,700 to USD 92,750 per annum.

Benefits

Medical, dental, and vision coverage; disability and life insurance; 401(k) with 4% match; FSA and HSA programs; student debt retirement plan with eligible student loan payments qualifying for Sephora’s 401(k) match; paid vacation and sick time off; protected leave; training, tuition reimbursement, and leadership development; 30% discount on merchandise and services; complimentary products or “gratis”; flash sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse, with 24/7 access; volunteer and donation matching. Some benefits have eligibility requirements and may depend on job classification and length of employment. May also be eligible for bonuses.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.