- Location
- Sydney New South Wales Australia
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 5, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is seeking a permanent, full-time Assistant Store Manager for its Miranda store in Sydney. The role supports the Store Manager in leading the team, strengthening sales and operational performance, developing talent, and delivering outstanding client service; availability across five full trading days, including late nights and weekends, is required.
Role & Responsibilities
- Support the Store Manager in leading the team and delivering an excellent client experience in a fast-paced retail environment.
- Use data to inform operational decisions and work with the Store Manager and District Manager on business growth and sales-conversion strategies.
- Promote a selling culture, meet KPIs, uphold Sephora’s values, and motivate the team.
- Raise team performance and capability and support the development of internal talent.
- Foster continuous improvement and partner with the wider team.
- Energise the team to deliver first-class customer service.
- Assist in managing store profit and loss by monitoring shrinkage, sales conversion, Sephora Collection performance, and sales forecasts to maximise profitability.
- Drive operational initiatives, including brand events, training, and visual-merchandising changes, while maintaining store cleanliness and alignment with Sephora’s brand and culture.
- Maintain a positive culture in which employees are valued and supported through feedback, coaching, learning, career development, and recognition.
- Monitor KPIs, use core metrics to improve performance, and help develop store talent.
Qualifications
- At least 2–3 years of retail or store line-management experience; 3 years minimum.
- Previous retail management experience at a big-box retailer or multi-site experience.
- Passion for excellent client service and experiential retail.
- Excellent organisational, analytical, and business-management skills.
- A hands-on leadership style, with a willingness to work on the sales floor to motivate and coach team members.
- Ability to attract, identify, and inspire talented employees.
- Strong emotional intelligence, communication, and influencing skills across all levels of the team.
- Flexible availability to work weekends, evenings, and before or after store hours.
- Availability for five full days across key trading times, including late nights and weekends.
Skills
Experience
At least 2–3 years of retail or store line-management experience; 3 years minimum.
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Explore jobs in Australia.
Benefits
Personal-development opportunities in Australia and New Zealand; opportunities across the global group of luxury brands; gifted products throughout the year; store discounts of up to 45%; paid parental leave, birthday leave, and personal leave; 24/7 mental-health and wellbeing programmes; life insurance; social calendar.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Deputy Store Manager», «Assistant Boutique Manager», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.