Sephora Assistant Store Manager
- Location
- SydneyNew South WalesAustralia
- Employment
- Contract
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Jul 22, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Assistant Store Manager position in Sydney, Australia. Lead retail team on fixed-term contract through January 2027.
Role & Responsibilities
- Support the Store Manager in leading the team within a fast-paced retail environment to deliver exceptional client experiences
- Develop operational strategies for business growth and sales conversion in collaboration with the Store Manager and District Manager, leveraging data-driven insights
- Drive a selling culture within the team to meet KPIs and promote Sephora's values while maintaining team motivation and engagement
- Continuously raise team performance and capability by identifying and developing internal talent through coaching and feedback
- Implement a continuous improvement mentality across store operations and collaborate with the wider organizational team
- Ensure consistent delivery of first-class customer service and energize the team to create meaningful in-store experiences that build brand loyalty
- Monitor and manage store profit and loss metrics, including shrinkage percentages, sales conversion, and forecasting to maximize profitability
- Promote the Sephora Collection brand and drive awareness of product offerings among team members and clients
- Lead and execute operational initiatives including brand events, team training, and visual merchandising changes to maintain brand standards
- Monitor core KPIs, performance metrics, and store talent development to support Sephora's vision of being the most loved beauty community
- Maintain a strong, positive store culture where all team members are valued, recognized, and enabled to succeed
Qualifications
- 2–3+ years' experience in retail or store line management
- Proven experience in retail management at a big box retailer or multi-site retail environment
- Demonstrated excellence in client service and experiential retail practices
- Strong emotional intelligence, communication skills, and ability to influence team members at all levels
- Talent for attracting, identifying, and inspiring high-performing employees
- Excellent organizational, analytical, and business management capabilities
Skills
Experience
Minimum 2–3 years of retail line management experience, preferably in a big box retailer or multi-site retail setting. Hands-on leadership experience in fast-paced retail environments is essential. Candidates must demonstrate a track record of motivating and developing retail teams, managing store profitability, and driving client-centric experiences.
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Benefits
Paid Parental Leave, Birthday Leave, Personal Leave, Mental Health wellbeing programs (available 24/7), Life insurance, Product gifts throughout the year, Store discount up to 45%, Opportunities for personal development across Australia and New Zealand, Career opportunities across LVMH luxury brand portfolio, Fun social calendar
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Store Operations Manager», «Retail Management Associate», «Store Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.