Sephora Assistant Store Manager

About Sephora

Sephora is a leading global beauty retailer and part of the LVMH family of maisons. The brand is known for a broad assortment of prestige cosmetics, skincare and fragrance, an inclusive client experience and strong retail innovation. Sephora offers dynamic, consumer-facing roles in a fast-paced environment with clear paths for professional development.

Role & Responsibilities

• Support day-to-day store operations in partnership with the Store Manager to deliver exceptional client experience while driving sales and profitability.
• Lead, coach and develop store teams through real-time feedback, performance appraisals and structured mentorship to meet KPI and service standards.
• Recruit, onboard and retain diverse talent that reflects brand values and high-touch client service expectations.
• Ensure operational excellence by maintaining visual merchandising standards, store cleanliness, inventory accuracy and policy compliance.
• Drive client engagement through personalized service, loyalty program activation and resolution of client issues to maximize satisfaction and retention.
• Optimize staffing and inventory resources to respond to traffic patterns and commercial opportunities in a high-volume retail environment.

Qualifications

• Minimum three years of assistant store management or equivalent retail leadership experience in high-volume, fast-paced environments.
• Proven ability to recruit, hire and develop high-performing retail teams, with strong people management and coaching skills.
• Excellent interpersonal and communication skills with experience delivering constructive feedback and conducting performance reviews.
• Client-centric mindset with demonstrated success driving sales, loyalty and memorable in-store experiences.
• Ability to perform physical duties required by the role (lift up to 50 pounds, stand and walk for entire shift, bend/stretch to stock).
• Availability to work evenings, weekends and holidays as required by store hours.

Skills

Experience

Minimum of 3 years of retail assistant management or equivalent leadership experience in fast-paced, high-volume stores with demonstrable results in team development and sales performance.

Education

High school diploma or equivalent required; bachelor's degree in business, retail management or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 69,500 to USD 85,100 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (401k match eligible via student loan payments); paid vacation and sick leave; protected leave; tuition reimbursement and leadership development; 30% employee merchandise discount, product gratis and LVMH flash sale access; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, beauty-forward workplace that values diversity, empowerment and personal development. The retail environment is energetic and community-oriented, with a strong focus on coaching, mobility and experiential client service.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.