Sephora Assistant Store Manager

About Sephora

Sephora is a global prestige beauty retailer and a member of the LVMH family of maisons. Renowned for an expansive portfolio of cosmetics, skincare, fragrance and services, Sephora operates an omnichannel network of stores and digital platforms that prioritise innovation, inclusivity and education. As an employer, the brand emphasises development pathways for retail leaders, diversity of talent, and a performance-driven culture grounded in client experience.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to ensure a seamless client journey and achievement of sales and profitability targets.
• Coach, inspire and empower store associates through real-time feedback, structured development and performance appraisals to maximise team capability and engagement.
• Recruit, onboard and retain diverse talent aligned with brand standards and service culture.
• Drive client engagement through personalised service, loyalty programme activation and effective issue resolution.
• Maintain operational excellence by enforcing visual merchandising standards, inventory accuracy, loss-prevention protocols, and compliance with brand procedures.
• Optimise staffing and inventory allocation to respond to peak periods, promotional activity and local market opportunities.

Qualifications

• Minimum five years of progressive retail experience with proven success in assistant management or supervisory roles in high-volume environments.
• Demonstrated leadership and people development skills, including recruiting, coaching and conducting performance reviews.
• Strong commercial acumen with a track record of driving sales, margin and operational KPIs.
• Excellent interpersonal and communication skills; adept at building trust with clients and colleagues.
• Availability to work evenings, weekends and holidays; ability to perform physical tasks such as lifting up to 50 pounds and applying product to clients.

Skills

Experience

Minimum 5 years of retail experience with demonstrated success in assistant store management or supervisory leadership in fast-paced, high-volume retail environments.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 72,100 to USD 88,350 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (student loan payments can qualify for 401(k) match); paid time off, sick leave and protected leave; eligibility for bonuses; training and tuition reimbursement; leadership development; 30% employee discount, product gratis and flash sale LVMH brand discounts; access to Modern Health and Financial Finesse (mental health and financial coaching); volunteer and donation matching.

Culture

Sephora cultivates an inclusive, high-energy retail environment where diversity, education and personal development are central. The organisation values collaboration, entrepreneurial spirit and a client-first mentality, providing structured learning and clear pathways for retail leaders to progress.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.