Sephora Assistant Store Manager

Overview

Sephora is a leading global beauty retailer and a Maison within the LVMH portfolio. The brand is known for its wide assortment of prestige and niche beauty products, highly trained store teams, and an omnichannel retail experience that emphasizes inclusivity, education, and innovation. As an employer, Sephora positions itself as a development-focused, fast-paced retail environment with structured learning and clear career pathways for store leaders.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to ensure exceptional client experiences, sales growth, and profitability.
• Coach, motivate and develop store associates through real-time feedback, performance appraisals and targeted training to drive team engagement and results.
• Recruit, hire and onboard talent to build a diverse, high-performing team aligned with Sephora’s brand standards and customer service expectations.
• Deliver outstanding client service by resolving concerns, promoting loyalty programs and personalizing the shopping experience.
• Maintain visual merchandising and housekeeping standards to ensure an immaculate, on-brand store environment.
• Optimize staffing and inventory resources to meet sales targets, control shrink, and adapt to changing business priorities.
• Enforce compliance with company policies, loss prevention procedures and operational guidelines.
• Support local community engagement and store-level initiatives that drive traffic and brand presence.

Qualifications

• Proven experience as an assistant store manager or equivalent supervisory role in a fast-paced, high-volume retail or beauty environment.
• Demonstrated ability to recruit, develop and retain top retail talent and to lead teams to meet sales and operational goals.
• Strong communication skills with experience delivering constructive feedback and conducting performance reviews.
• Availability to work evenings, weekends and holidays as required by store operations.
• Ability to perform physical demands of the role, including lifting up to 50 pounds and standing/walking for full shifts; ability to handle and apply beauty products.
• Commitment to fostering an inclusive, client-centric culture and delivering personalized service.

Skills

Experience

Minimum of 2+ years in a supervisory or assistant management role within high-volume retail or beauty, with a track record of driving sales and developing teams.

Education

High school diploma or equivalent; post-secondary education in business, retail management, cosmetology or related fields preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 68,640 to USD 76997.50 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA/HSA options; Student Debt Retirement plan (student loan payments can qualify to earn 401k match); paid vacation and sick leave; protected leave; tuition reimbursement and leadership development; 30% employee discount, product gratis and LVMH flash sale discounts; access to Modern Health and Financial Finesse (mental health and financial coaching); volunteer and donation matching.

Culture

Sephora cultivates an inclusive, education-driven retail culture that values diversity, creativity and individual development. Store teams operate in a high-energy, customer-focused environment with structured learning programs and visible career progression within the broader LVMH retail network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.