Sephora Assistant Store Manager

Overview

Sephora is a global beauty retailer and part of the LVMH group, known for an omnichannel approach that blends product innovation, curated brand partnerships, and experiential retail. The brand emphasizes diversity, inclusivity, and continuous learning, offering structured career pathways and leadership development within a fast‑paced luxury retail environment.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to deliver exceptional client experiences while achieving sales and profitability targets.
• Lead, coach, and develop the sales team through real‑time feedback, performance appraisals, and actionable mentoring to drive engagement and results.
• Recruit, onboard, and retain diverse talent, ensuring staffing levels and skill mix meet business needs.
• Drive client engagement and loyalty initiatives, resolving customer concerns and promoting personalized service and loyalty programs.
• Maintain visual merchandising, store presentation, and operational compliance with brand standards and policies.
• Optimize inventory, staffing, and resource allocation to maximize sales opportunities and operational efficiency.
• Adapt quickly to changing priorities in a high‑volume retail environment, including coverage for evenings, weekends, and holidays.

Qualifications

• Demonstrated success in an assistant store management or comparable retail leadership role within a fast‑paced, high‑volume environment.
• Proven ability to recruit, coach, and develop teams while driving sales and operational KPIs.
• Excellent interpersonal and communication skills with a track record of delivering constructive feedback and building trust across teams and clients.
• Client‑centric mindset with experience creating personalized experiences that drive loyalty and repeat business.
• Availability to work evenings, weekends, and holidays; ability to perform physical tasks including lifting up to 50 pounds and applying products to clients.

Skills

Experience

Proven success as an assistant store manager or similar retail leadership role in a high‑volume, fast‑paced environment, with demonstrated ability to drive sales, develop talent, and manage day‑to‑day store operations.

Education

High school diploma or equivalent required; bachelor's degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 63,100 to USD 77,350 per annum.

Benefits

Medical, dental, and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (student loan payments may qualify for 401(k) match); paid vacation and sick leave; protected leave; tuition reimbursement and leadership development; 30% employee merchandise discount, gratis/product opportunities and LVMH flash sale discounts; access to Modern Health and Financial Finesse (mental health and financial coaching); volunteer and donation matching; eligibility for bonus compensation.

Culture

Sephora fosters an inclusive, community‑oriented culture where creativity, learning, and customer obsession are rewarded. As part of the LVMH portfolio, the company balances entrepreneurial retail energy with structured development programs and cross‑brand mobility opportunities.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.