Sephora Assistant Store Manager

About Sephora

Sephora is a global beauty retailer known for its broad assortment of prestige cosmetics, skincare, fragrance and wellness brands. As part of LVMH, Sephora blends fashion-forward merchandising, experiential retail and a strong emphasis on diversity and inclusion to create a distinctive client-centric environment and progressive career pathways for retail leaders.

Role & Responsibilities

• Support daily store operations in partnership with the Store Manager to deliver exceptional client experiences while achieving sales and profitability targets.
• Lead, coach and develop store associates through real-time feedback, structured performance appraisals and ongoing mentorship to elevate individual and team performance.
• Recruit, onboard and retain diverse talent that reflects Sephora’s values and service standards.
• Drive client engagement and loyalty through personalized service, effective use of loyalty programs and proactive resolution of client concerns.
• Ensure operational and visual merchandising standards are maintained — including store presentation, inventory integrity and compliance with company policies and procedures.
• Optimize staffing and inventory resources to respond to sales trends and business priorities in a high-volume retail environment.
• Represent the store in the community and support initiatives that build brand presence and customer acquisition.
• Perform physical tasks required by the role, including merchandising and stock movement, and maintain the ability to apply products to clients.

Qualifications

• Proven success in an assistant store management role within fast-paced, high-volume retail operations.
• Demonstrated leadership and business acumen with experience recruiting, developing and motivating retail teams.
• Excellent interpersonal and communication skills with a history of delivering constructive feedback and fostering a collaborative culture.
• Passion for coaching and employee development, with the ability to translate coaching into measurable performance improvements.
• Client-centric orientation with strong commercial focus and the ability to balance service excellence with operational priorities.
• Availability to work evenings, weekends and holidays and ability to perform physical requirements of the role (lift up to 50 lbs; work in a fragrance-rich environment).

Skills

Experience

Demonstrated track record as an assistant or deputy store manager in a busy, high-volume retail environment, consistently delivering sales results and developing team capability.

Education

High school diploma or GED required; bachelor’s degree in business, retail management, hospitality or a related field preferred but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 60,100 to USD 68,000 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (loan payments may qualify for 401(k) match); paid vacation and sick leave; protected leave; tuition reimbursement and leadership development; 30% merchandise discount, occasional free product/gratis and flash-sale discounts on LVMH brands; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates a client-obsessed, inclusive culture where creativity, learning and personal development are prioritized. The retailer emphasizes collaborative leadership, continuous training and opportunities to grow within an LVMH ecosystem that values diversity and community impact.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.