Sephora Assistant Store Manager

About Sephora

Sephora is a leading global beauty retailer and an LVMH brand known for its broad assortment of prestige cosmetics, skincare, fragrance and wellness products. The company operates an omnichannel retail network and places emphasis on diversity, inclusivity, and talent development, providing dynamic career paths across store leadership and corporate functions.

Role & Responsibilities

• Support store operations and execute daily workflows to ensure a seamless client experience while achieving sales and profitability targets.
• Coach, mentor and develop store associates through real-time coaching, actionable feedback and formal performance appraisals to raise individual and team performance.
• Recruit, hire, onboard and retain diverse talent to build a high-performing retail team aligned with Sephora’s service standards.
• Drive client engagement and loyalty through personalized service, proactive promotion of loyalty programs and resolving client concerns to maximize satisfaction.
• Maintain visual and operational standards, including merchandising, housekeeping, loss-prevention and compliance with brand policies and procedures.
• Optimize inventory and staffing resources to respond to shifting priorities and opportunities in a fast-paced retail environment.

Qualifications

• Demonstrated experience as an assistant store manager or equivalent supervisory role in a high-volume retail environment.
• Proven ability to recruit, inspire and develop teams, with a track record of delivering results through coaching and performance management.
• Excellent interpersonal and communication skills, comfortable delivering constructive feedback and facilitating open dialogue.
• Availability to work evenings, weekends and holidays as required by store operations.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, and stand/walk on the sales floor for entire shifts.

Skills

Experience

Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving sales results, developing teams, and elevating the client experience.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 60,100 to USD 73,600 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (401k match eligibility); paid vacation and sick leave; protected leave; eligibility for bonuses; training and tuition reimbursement; leadership development; 30% employee discount, occasional product gratis and flash sale access to LVMH brands; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora fosters an inclusive, client-centric culture that emphasizes diversity, continuous learning and community. Store leadership is expected to create an environment where associates feel seen, supported and empowered to grow their careers.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.