Sephora Assistant Store Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Support Store Operations & Client Experience by collaborating with the Store Manager to ensure smooth daily operations, deliver exceptional client experiences, and drive sales and profitability in a fast-paced retail environment
• Inspire & Empower Teams through passionate leadership that coaches, inspires, and empowers retail associates to exceed expectations and performance goals while fostering growth, development, and accountability
• Recruit & Cultivate Top Talent by attracting, hiring, and onboarding diverse team members who embody Sephora's values and deliver signature service
• Champion Continuous Learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize each associate's potential
• Drive Performance Through Feedback by conducting impactful performance appraisals and providing real-time mentorship to support career development and engagement
• Elevate Client Satisfaction by consistently delivering outstanding service, skillfully resolving concerns, and actively driving engagement through loyalty programs and personalized experiences
• Ensure Operational Excellence by maintaining a visually inspiring store environment and ensuring compliance with all policies, procedures, and brand guidelines
• Optimize Resources & Drive Growth by managing inventory and staffing resources to drive results and adapt to shifting priorities in a dynamic retail landscape

Qualifications

• Demonstrated success as a retail assistant manager in fast-paced, high-volume environments with consistent track record of driving results and elevating team performance through hands-on leadership
• Strong ability to recruit, inspire, and develop top talent to deliver outstanding business results and foster a collaborative atmosphere
• Exceptional communication and interpersonal skills with proven ability to build trust and deliver constructive feedback
• Genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback
• Deep experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and driving business growth
• Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for entire shifts, and work effectively in a fragrance-filled environment
• Capability to handle and apply beauty products to clients with or without accommodation

Skills

Experience

Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, with hands-on leadership experience driving results and elevating team performance. Proven track record of building diverse, inclusive teams that deliver exceptional client experiences and exceed performance goals. Experience with loyalty programs, personalized client engagement, and operational excellence in a beauty retail setting is preferred.

Education

High school diploma or equivalent required; further formal education in retail management, business administration, or related field is preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 75,700 to USD 92,750 per annum.

Benefits

Annual base salary range of $75,700–$92,750 with eligibility for performance bonuses; comprehensive health coverage including medical, dental, vision, disability, and life insurance; 401(k) with 4% company match plus FSA and HSA programs; Student Debt Retirement plan; paid time off including vacation and sick leave; tuition reimbursement and leadership development programs; 30% employee discount on all merchandise and services; access to free mental health coaching and financial coaching resources; volunteer and donation matching.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.