Sephora Assistant Store Manager

About Sephora

Sephora is a global prestige beauty retailer renowned for an expansive assortment of cosmetics, skincare, fragrance and wellness brands. As part of the LVMH group, Sephora combines entrepreneurial retail innovation with rigorous brand standards and a strong emphasis on diversity, inclusivity and talent development across its store network.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to ensure exceptional client experiences while driving sales and profitability in a high-volume environment.
• Coach, inspire and develop store teams through real-time feedback, performance appraisals and targeted learning to maximise individual and collective performance.
• Recruit, onboard and retain diverse talent that exemplifies Sephora’s service standards and cultural values.
• Deliver outstanding clienteling by resolving customer concerns, promoting loyalty programs and personalising the shopping experience to drive repeat business.
• Maintain operational excellence by upholding visual merchandising, housekeeping and compliance with company policies and brand guidelines.
• Optimise inventory, staffing and in-store resources to respond to shifting priorities and business opportunities.

Qualifications

• Proven experience in assistant store management or equivalent supervisory retail role in fast-paced, high-volume stores.
• Demonstrated ability to recruit, coach and develop teams to meet sales and operational objectives.
• Excellent interpersonal and communication skills with a track record of delivering constructive feedback and fostering collaboration.
• Availability to work evenings, weekends and holidays as required by store operations.
• Ability to lift and carry up to 50 pounds, stand and walk for extended periods, and handle/apply beauty products to clients (with or without accommodation).
• On-site work required at 520 Madison Ave, New York, NY.

Skills

Experience

Minimum three years of progressive retail experience, including at least 1–2 years in an assistant manager or supervisory capacity within a high-volume, customer-focused environment.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, hospitality or a related field preferred but not mandatory.

Workplace

Compensation

The base compensation for this position ranges from USD 75,700 to USD 92,750 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan eligible for 401(k) match; paid time off (vacation and sick); protected leave; training and tuition reimbursement; leadership development; potential eligibility for bonuses; 30% employee discount, product gratis and flash sale access; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, community-driven retail environment where diverse perspectives and continuous learning are celebrated. The brand emphasises personal development and mentorship, empowering leaders to build confident teams and create memorable client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.