Sephora Assistant Store Manager

About Sephora

Sephora is a global prestige beauty retailer known for its curated portfolio of cosmetics, skincare, fragrance and wellness brands. Operating as part of the LVMH group, Sephora combines luxury brand partnerships with a highly experiential retail model and invests in talent development, inclusive client service, and innovation across its store network.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to ensure an exceptional client experience while meeting sales and profitability objectives.
• Lead, coach and develop store teams through real-time feedback, performance appraisals and targeted development plans to drive engagement and results.
• Recruit, onboard and cultivate a diverse retail team that embodies brand values and delivers Sephora’s signature service.
• Drive client engagement and loyalty through personalized service, resolution of client concerns, and active promotion of loyalty programs.
• Maintain operational excellence — ensure visual standards, store cleanliness, compliance with policies and loss-prevention protocols.
• Optimize inventory, staffing and resource allocation to respond to shifting priorities in a high-volume retail environment.
• Adapt store priorities and execution to peak periods, promotional events and local market opportunities.

Qualifications

• Proven experience in assistant store management or equivalent leadership role within fast-paced, high-volume retail environments.
• Demonstrated ability to recruit, inspire and develop retail teams with strong commercial and people-management acumen.
• Excellent communication, interpersonal and conflict-resolution skills; comfortable delivering constructive feedback.
• Passion for coaching and employee development with a track record of improving team performance and engagement.
• Client-centric orientation with experience driving personalized service and loyalty-building initiatives.
• Availability to work evenings, weekends and holidays; ability to lift and carry up to 50 pounds and apply products to clients.

Skills

Experience

Demonstrated success as an assistant manager in high-volume retail settings, with a history of driving sales, developing talent, and managing day-to-day store operations.

Education

High school diploma or equivalent required; bachelor's degree in business, retail management or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 75,700 to USD 92,750 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (student loan payments may qualify for 401(k) match); paid vacation and sick leave; protected leave; tuition reimbursement and leadership development; 30% employee merchandise discount, product gratis and LVMH flash sale access; 24/7 mental health and financial coaching (Modern Health, Financial Finesse); volunteer and donation matching. Eligible employees may also earn bonuses.

Culture

Sephora emphasizes inclusivity, creativity and continuous learning within a collaborative retail environment. The brand encourages employee development through coaching, formal training and clear career pathways while fostering a client-centric culture that values diversity and community impact.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.