Sephora Assistant Store Manager

About Sephora

Sephora is a global beauty retailer renowned for its curated assortment of cosmetics, skincare and fragrance, and for creating immersive in-store experiences. As part of the LVMH group, Sephora combines luxury-brand partnerships with fast-paced retail innovation and a pronounced emphasis on diversity, product expertise and career development in beauty retail.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to ensure an elevated client experience while driving sales, profitability and KPI attainment.
• Lead, coach and develop the retail team through real-time feedback, performance appraisals and targeted learning to strengthen talent and succession pipelines.
• Recruit, onboard and retain diverse, high-performing associates aligned with brand standards and customer service expectations.
• Drive client engagement and loyalty through personalized service, retention initiatives and active promotion of loyalty programs.
• Maintain operational excellence including visual presentation, inventory optimisation, staffing allocation, compliance with policies and loss-prevention measures.
• Resolve client concerns swiftly and professionally to preserve brand reputation and maximise client satisfaction.
• Adapt staffing and merchandising priorities to respond to seasonal or promotional demand while protecting margin and service levels.

Qualifications

• Proven experience as an assistant store manager or in a supervisory retail role within fast-paced, high-volume environments.
• Demonstrable leadership and business acumen with a track record of recruiting, coaching and driving team performance.
• Outstanding verbal and interpersonal communication skills, including delivering constructive feedback and fostering team engagement.
• Flexible availability including evenings, weekends and holidays and ability to work on-site at the Mission Viejo store.
• Ability to lift and carry up to 50 pounds and perform prolonged periods of standing and walking; able to handle and apply beauty products to clients (with or without accommodation).

Skills

Experience

Demonstrated success in assistant store or supervisory retail roles within fast-paced, high-volume stores, with measurable results in sales growth, team development and operational oversight.

Education

High school diploma or equivalent required; bachelor's degree in business, retail management or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 70,304 to USD 81,050 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA; Student Debt Retirement plan (401k match eligibility tied to student loan payments); paid vacation and sick leave; protected leave; eligibility for bonuses; training and tuition reimbursement; leadership development; 30% employee discount, periodic gratis/product opportunities and flash-sale discounts on LVMH brands; 24/7 access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, product-driven retail culture that prizes diversity, creativity and continuous learning. The environment is fast-paced and collaborative, with strong emphasis on coaching, career mobility and delivering exceptional client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.