Sephora Assistant Store Manager

About Sephora

Sephora is a global leader in beauty retail, known for its broad assortment of prestige cosmetics, innovative store experience and omnichannel approach. As a member of the LVMH group, Sephora combines fast-paced retail operations with strong brand partnerships and an emphasis on inclusivity, talent development and experiential client service.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to ensure sales, profitability and operational compliance in a high-volume environment.
• Deliver and elevate the client experience through personalised service, loyalty engagement and effective resolution of client concerns.
• Coach, develop and inspire the sales team through real-time feedback, performance appraisals and tailored mentoring to maximise individual and store performance.
• Recruit, onboard and retain diverse top talent who embody the brand’s values and deliver signature service.
• Maintain visual merchandising and housekeeping standards to present an immaculate, on-brand retail environment.
• Manage inventory and staffing resources to optimise product availability and labour productivity.
• Drive store KPIs and adapt quickly to shifting priorities, promotions and retail initiatives.
• Ensure strict adherence to company policies, loss prevention procedures and brand guidelines.

Qualifications

• Proven experience as an assistant store manager or equivalent leadership role in fast-paced, high-volume retail.
• Demonstrated ability to recruit, coach and develop teams to achieve sales and engagement targets.
• Strong commercial acumen with a track record of driving sales and optimising store performance.
• Excellent interpersonal and communication skills, with aptitude for delivering constructive feedback.
• Passion for coaching and continuous learning, fostering a culture of accountability and growth.
• Client-centric orientation with proven ability to create personalised customer experiences that build loyalty.
• Availability to work evenings, weekends and holidays; ability to lift and carry up to 50 pounds and apply product when required.

Experience

Proven success leading retail teams in a supervisory or assistant manager capacity within high-volume stores, including hiring, coaching, performance management and achieving sales targets.

Workplace

Compensation

The base compensation for this position ranges from USD 60,100 to USD 73,600 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (401k match eligibility); paid vacation and sick leave; protected leave; training and tuition reimbursement; leadership development; 30% merchandise discount and product gratis; flash sale discounts on LVMH brands; access to Modern Health mental health and financial coaching; volunteer/donation matching.

Culture

Sephora fosters an inclusive, diverse and performance-driven culture where employees are encouraged to develop their skills and lead with creativity. The company emphasises mentorship, continuous learning and community-building within stores, creating opportunities for career advancement across retail and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.