Sephora Assistant Store Manager

About Sephora

Sephora is a global specialty retailer of beauty products known for its curated assortment of cosmetics, skincare, fragrance and services. As part of the LVMH group, Sephora combines entrepreneurial retail energy with the resources of a luxury conglomerate, offering robust career pathways and a brand-forward, client-centric environment.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to deliver exceptional client experiences while achieving sales and profitability targets.
• Lead, coach and develop store teams through real-time feedback, performance appraisals and hands-on mentorship to drive engagement and results.
• Recruit, onboard and retain diverse talent that embodies Sephora’s service standards and brand values.
• Ensure operational excellence including visual standards, store merchandising, stock replenishment, shrink prevention and policy compliance.
• Resolve client concerns professionally and proactively to maintain high client satisfaction and loyalty program engagement.
• Optimize staffing and inventory resources in response to sales trends and promotional activity to maximize store performance.
• Drive sales through personalized clienteling, product knowledge, and by motivating the team to meet individual and store KPIs.
• Maintain a safe, clean and inspiring retail environment consistent with brand guidelines.

Qualifications

• Minimum three years of retail assistant management or comparable supervisory experience, preferably in high-volume or beauty retail.
• Proven leadership skills with experience in recruiting, coaching, performance management and talent development.
• Strong commercial acumen with the ability to translate business priorities into measurable results.
• Excellent interpersonal and communication skills with a demonstrated ability to build trust across teams and clients.
• Flexibility to work evenings, weekends and holidays; ability to perform physical tasks including lifting up to 50 pounds and standing for extended periods.

Skills

Experience

Minimum three years of assistant store management or equivalent supervisory experience in fast-paced, high-volume retail; prior beauty retail experience preferred.

Education

High school diploma or equivalent required; post-secondary education in business or retail management preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 60,100 to USD 73,600 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan; paid vacation and sick leave; protected leave; tuition reimbursement and leadership development; 30% merchandise discount, gratis opportunities and LVMH flash sale discounts; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, diverse and client-focused retail culture where creativity and individual expression are celebrated. The company emphasizes continuous learning, internal mobility and community-building, while leveraging the scale and prestige of the LVMH group to support employee development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.