Sephora Assistant Store Manager

About Sephora

Sephora is a global beauty retailer known for an expansive portfolio of prestige, niche, and own‑brand products. As part of the LVMH group, Sephora emphasizes innovation, inclusivity, and elevated client experiences while offering structured retail career paths and extensive training opportunities across its store network.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to deliver exceptional client experiences while driving sales and profitability in a high‑volume environment.
• Lead, coach, and develop store teams to achieve performance targets, fostering accountability, engagement, and a culture of continuous learning.
• Recruit, onboard, and retain diverse talent that embodies Sephora’s service standards and brand values.
• Deliver real‑time coaching and conduct performance appraisals to accelerate associate growth and improve store KPIs.
• Drive clienteling and loyalty program engagement through personalized service and proactive outreach.
• Ensure visual merchandising excellence and maintain an immaculate, on‑brand environment in compliance with company policies and loss‑prevention procedures.
• Optimize inventory and staffing resources to respond to demand, promotional activity, and shifting priorities.

Qualifications

• Minimum three years of retail management or assistant management experience in fast‑paced, high‑volume environments; beauty/cosmetics retail experience preferred.
• Demonstrated leadership and business acumen with a track record of coaching, recruiting, and developing teams to exceed targets.
• Excellent communication and interpersonal skills, with the ability to deliver constructive feedback and foster open dialogue.
• Proven client‑centric orientation and experience creating personalized service that drives loyalty and repeat business.
• Ability to perform physical tasks required by the role (lift up to 50 pounds, stand and walk for entire shift) and availability to work evenings, weekends, and holidays.

Skills

Experience

Minimum 3 years as an assistant store manager or similar supervisory role in fast‑paced, high‑volume retail; prior experience in beauty/cosmetics retail strongly preferred.

Education

High school diploma or GED required; bachelor’s degree in business, retail management, or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 60,100 to USD 73,600 per annum.

Benefits

Medical, dental, and vision coverage; employer‑paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement plan (student loan payments may qualify for 401(k) match); paid vacation and sick leave; protected leave; training and tuition reimbursement; leadership development; 30% employee discount, gratis product opportunities, and flash sale discounts on LVMH brands; access to Modern Health (mental health) and Financial Finesse resources; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, community‑oriented workplace that celebrates diversity and empowers employees to develop their careers through experiential learning and formal training. The brand values creativity, client obsession, and collaborative leadership in fast‑moving retail settings.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.