- Location
- Hanover Lower Saxony Germany
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Oct 9, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring an Assistant Store Manager for its Hannover store on a permanent, full-time basis. The role leads and develops the team, drives sales and customer experience, oversees store operations and inventory, and deputizes for the Store Manager. It also includes a four-day workweek, generous time off, staff discounts, fitness partnerships, a company pension plan, and training and further education opportunities.
Role & Responsibilities
- Manage, develop, and coach employees, including conducting appraisals.
- Record and maintain team absence records.
- Induct new employees and organize training courses.
- Implement floor management.
- Act as a role model for the Sephora Attitude and pass on Sephora’s DNA.
- Take responsibility for achieving monthly and annual sales targets, including year-on-year sales growth.
- Ensure excellent customer service and align the team with customer needs.
- Conduct morning briefings and shift handovers.
- Regularly surprise customers by organizing beauty classes in different areas, animating the hub, and creating weekend looks.
- Update visual merchandising and implement updates and animations.
- Maintain order and cleanliness on the sales floor.
- Analyze key figures for sales categories and derive sales activities.
- Create daily staff plans and coordinate employees on the store floor (zoning).
- Conduct inventories to ensure optimum product availability.
- Manage merchandise end to end, including receipt, proper storage, write-offs, returns, and tester management.
- Ensure the store is properly opened and closed, including closing the cash register.
- Report and track maintenance and merchandise issues.
- Deputize for the Store Manager in their absence.
- Ensure the store operates in accordance with Sephora Audit rules.
- Handle additional tasks related to daily business.
Qualifications
- At least 3–4 years of retail experience, preferably in the beauty sector.
- Previous management and team leadership experience, with an empathetic management style.
- Enjoy working with customers and developing employees.
- Analytical and commercially minded approach to work.
- Strong hands-on mentality and presence on the sales floor.
- Basic knowledge of SAP and Excel is an advantage.
- Good knowledge of English and the country’s native language.
Skills
Experience
At least 3–4 years of retail experience, preferably in the beauty sector; previous management and team leadership experience is required.
Workplace
The successful candidate will be located in Hanover, Lower Saxony, Germany.
Benefits
Attractive salary package; generous time off; four-day workweek; staff discounts; fitness partnerships; company pension plan; dedicated training and further education opportunities.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager», «Deputy Store Manager», «Assistant Boutique Manager», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
