Sephora Assistant Store Manager
Join Sephora in Ganzhou as an Assistant Store Manager. Oversee operations, manage teams, and enhance customer experiences in a leading beauty retailer.
Overview
Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation in the luxury sector. Sephora offers a dynamic and inclusive work environment, fostering professional growth and creativity among its employees.
Role & Responsibilities
- Oversee daily store operations, including personnel management, sales management, inventory control, cash handling, and customer relationship management.
- Create a safe and enjoyable work environment for employees and coordinate training programs.
- Encourage and guide staff to achieve sales and KPI targets.
- Manage staff scheduling and adherence to HR policies.
- Ensure compliance with Sephora's employee handbook and standard operating procedures.
- Create a comfortable and engaging shopping environment to meet sales and KPI goals.
- Analyze daily sales targets and adjust strategies based on real-time performance.
- Organize optimal staffing based on weather, events, and peak sales periods.
- Ensure secure storage and accurate inventory management.
- Protect fixed assets and coordinate maintenance as needed.
- Supervise cash register operations and maintain proper cash flow.
- Collaborate with the finance department for timely payment of expenses.
- Implement Sephora's CRM strategies and policies effectively.
- Collect customer feedback and develop action plans to enhance customer relationships.
Qualifications
- Minimum of 2 years of store operations or related sales management experience.
- At least 1 year of team management experience.
- Outgoing personality with strong communication skills.
- Strong logical thinking and attention to detail.
- Passionate, motivated, and committed.
- Eager to learn, communicate, and exhibit strong leadership qualities.
Skills
Experience
A minimum of 2 years in store operations or related sales management, with at least 1 year in a team management role.
Workplace
This position is based in Ganzhou, Jiangxi, China. Cerulean lists 4 open roles in Ganzhou. The broader Jiangxi area accounts for 24 active listings on Cerulean. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.
Benefits
Sephora offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a vibrant work environment.
Culture
Sephora promotes a culture of innovation, inclusivity, and excellence. Employees are encouraged to express their creativity and are supported in their professional growth within a collaborative and dynamic setting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.