Sephora Assistant Store Manager
- Employment
- Contract
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Jul 24, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora hiring Assistant Store Manager in Doncaster (Melbourne), Australia on fixed-term contract until Feb 2027. Lead team, drive sales & operations.
Role & Responsibilities
- Support the Store Manager in leading the team to deliver exceptional client-centric service and build brand loyalty
- Utilize operational data to develop business growth strategies in collaboration with the Store Manager and District Manager
- Drive a selling culture across the team to meet KPIs and achieve sales targets whilst promoting Sephora's values
- Monitor store profitability, shrinkage percentages, sales conversion, and forecast revenue to maximize profit margins
- Implement continuous improvement initiatives and operational incentives, including brand events and staff training programs
- Oversee visual merchandising changes to maintain store cleanliness and brand consistency
- Develop and coach team members to raise performance and capability, providing feedback and career development opportunities
- Monitor key performance indicators and support the identification and development of internal talent
- Maintain a strong, inclusive store culture where team members feel valued, recognized, and enabled to succeed
- Manage flexible scheduling to ensure adequate coverage during peak trading hours (Thursday to Sunday) and evening/late-night availability
Qualifications
- Minimum 2–3 years' experience in retail or store line management
- Previous retail management experience at a large-format retailer or multi-site operation
- Proven track record in delivering excellent client service and experiential retail
- Strong emotional intelligence and interpersonal communication skills
- Demonstrated ability to attract, identify, and inspire talented employees
- Excellent organizational, analytical, and business management capabilities
- Ability to influence and motivate team members at all organizational levels
- Willingness to work a flexible schedule including weekends, before/after store hours, and evenings
Skills
Experience
Minimum 2–3 years of retail or store line management experience, ideally at a large-format retailer or with multi-site exposure. Demonstrated hands-on leadership in fast-paced retail environments with proven success in driving sales, managing team performance, and delivering customer service excellence.
Education
No specific formal qualifications stated; retail management training or relevant business qualifications (e.g. retail management certificate, business diploma) would be advantageous but not mandatory.
Workplace
This position is based in Doncaster, Victoria, Australia, within easy reach of Melbourne.
Benefits
Opportunities for personal development within Australia and New Zealand; access to career advancement across the global LVMH luxury brand portfolio; annual gifted products and store discounts of up to 45%; Paid Parental Leave, Birthday Leave, and Personal Leave; 24/7 Mental Health wellbeing programs; Life insurance; Social calendar events.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Store Operations Manager», «Retail Operations Lead», «Store Leadership Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.