Sephora Assistant Store Manager

About Sephora

Sephora is a global prestige beauty retailer known for its broad assortment of makeup, skincare, fragrance and wellness brands and an immersive client experience. As a member of the LVMH group, Sephora combines luxury retail standards with a high-energy, innovation-driven approach to merchandising, training and digital integration across its store estate.

Role & Responsibilities

• Support daily store operations to ensure smooth execution of sales, merchandising and client-service activities.
• Lead, coach and develop store associates to elevate performance, engagement and customer service standards.
• Recruit, onboard and retain diverse talent aligned with Sephora’s brand values and customer experience expectations.
• Deliver timely, actionable performance feedback and conduct formal appraisals to drive individual and team growth.
• Drive sales, profitability and loyalty program engagement through targeted coaching, clienteling and promotional execution.
• Maintain operational excellence by ensuring compliance with policies, inventory controls, loss-prevention procedures and visual merchandising standards.
• Optimize staffing and inventory resources to respond to business priorities and maximize store productivity.
• Resolve client concerns with professionalism to sustain high satisfaction and repeat business.

Qualifications

• Proven success in an assistant store manager or comparable retail leadership role within a fast-paced, high-volume environment.
• Demonstrated ability to recruit, inspire and develop teams to meet sales and service targets.
• Exceptional interpersonal and communication skills with experience delivering constructive feedback and performance coaching.
• Strong client-centric mindset with a track record of creating personalized, loyalty-building experiences.
• Flexibility to work evenings, weekends and holidays and to perform physical tasks including lifting up to 50 pounds and prolonged standing.
• Commitment to uphold brand standards, visual merchandising and operational compliance.

Skills

Experience

Demonstrated success as an assistant store manager or equivalent retail leader in high-volume stores, with a history of driving sales, developing teams and delivering exceptional client experiences.

Education

High school diploma or equivalent required; bachelor’s degree preferred but not mandatory.

Workplace

Compensation

The base compensation for this position ranges from USD 72,700 to USD 89,050 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA options; Student Debt Retirement program enabling 401(k) match on qualifying student loan payments; paid vacation and sick leave; protected leave; training and tuition reimbursement; leadership development; 30% employee discount and product gratis opportunities; access to Modern Health and Financial Finesse resources; volunteer and donation matching.

Culture

Sephora fosters an inclusive, client-focused culture where diversity, creativity and professional growth are prioritized. The environment emphasizes continuous learning, mentorship and internal mobility, enabling leaders to develop through hands-on coaching and structured career pathways.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.