Sephora Assistant Store Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Collaborate with the Store Manager to support daily store operations, deliver exceptional client experiences, and drive sales and profitability in a fast-paced environment.
• Lead, coach, inspire, and empower the team to exceed expectations and performance goals while fostering growth, development, and accountability.
• Attract, hire, and onboard talent, building a diverse and inclusive team that reflects Sephora’s values and delivers signature client service.
• Promote continuous learning through real-time coaching, actionable feedback, and ongoing support.
• Conduct performance appraisals and provide feedback and mentorship to support team members’ career development and engagement.
• Deliver outstanding service, resolve client concerns, and drive engagement through loyalty programs and personalized experiences.
• Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
• Optimize inventory and staffing resources, adapt to changing priorities, and drive business results.
• Be available to work evenings, weekends, and holidays.
• Lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for an entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.

Qualifications

• Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and improving team performance through hands-on leadership.
• Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent and foster an energetic, collaborative environment.
• Excellent communication and interpersonal skills, with a history of building trust, clarity, and enthusiasm across teams and clients; able to deliver constructive feedback and facilitate open dialogue.
• Commitment to developing teams through tailored mentorship, real-time coaching, and actionable feedback, fostering learning and accountability.
• Experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and driving business growth.

Skills

Experience

Demonstrated retail assistant manager experience in fast-paced, high-volume environments; deep experience creating personalized client experiences.

Compensation

The base compensation for this position ranges from USD 63,100 to USD 77,350 per annum.

Benefits

Eligible employees may receive bonuses. Benefits, subject to eligibility requirements and job classification or length of employment, include medical, dental, and vision coverage; disability and life insurance; a 401(k) with a 4% match; FSA and HSA programs; a Student Debt Retirement plan eligible for the 401(k) match; paid vacation and sick time and protected leave; training, tuition reimbursement, and leadership development; a 30% discount on merchandise and services; free products or “gratis” and flash sale discounts on LVMH brand products; free mental health and financial coaching through Modern Health and Financial Finesse, with 24/7 access; and volunteer and donation matching.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.