Sephora Assistant Store Manager
- Location
- CharlotteNorth CarolinaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $60,100–73,600/year
- Department
- Retail & Boutique Operations
- Posted
- Jun 4, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Assistant Store Manager at Sephora in Charlotte, NC. Lead store operations, inspire your team, and elevate client experience in this full-time retail leadership role.
Role & Responsibilities
- Support Store Manager in ensuring smooth daily operations while delivering exceptional client experiences and driving sales and profitability
- Lead, coach, inspire, and empower store associates to exceed performance goals and foster growth, development, and accountability
- Recruit, hire, and onboard diverse talent that embodies Sephora's values and delivers signature client service
- Conduct impactful performance appraisals and provide real-time, actionable feedback and mentorship to support team members' career development and engagement
- Champion continuous learning by delivering real-time coaching and ongoing support to maximize associate potential
- Consistently deliver outstanding client service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences
- Maintain a visually inspiring, immaculate store environment and ensure compliance with all Sephora policies, procedures, and brand guidelines
- Optimize inventory and staffing resources to drive results and adapt quickly to shifting priorities and opportunities
Qualifications
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments with a track record of driving results
- Exceptional leadership ability to recruit, inspire, and develop top talent while fostering an energetic, collaborative atmosphere
- Outstanding communication and interpersonal skills with a history of building trust and clarity across teams and clients
- Strong ability to deliver constructive feedback and facilitate open dialogue to support growth and high performance
- Deep experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, and stand and walk the sales floor for entire shifts
- Capacity to work in a fragrance-filled environment and handle and apply products to clients
- Availability including evenings, weekends, and holidays
Skills
Experience
Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, with a proven track record of consistently driving results and elevating team performance through hands-on leadership and client-centric practices.
Education
High school diploma or equivalent; some college or retail management certification preferred.
Workplace
This position is based in Charlotte, North Carolina, USA.
Compensation
The base compensation for this position ranges from USD 60,100 to USD 73,600 per annum.
Benefits
Medical, dental, and vision coverage; fully covered disability and life insurance; competitive 401k with 4% match; FSA and HSA programs; Student Debt Retirement plan for student loan payments to earn 401k match; vacation paid time off; sick paid time off; protected leave; access to training, tuition reimbursement, and leadership development; 30% discount on all merchandise and services; opportunities for free product and flash sale discounts on LVMH brand products; free mental health coaching via Modern Health; financial coaching resources via Financial Finesse; volunteer and donation matching.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Leader», «Beauty Retail Manager», «Store Leadership Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.