Sephora Assistant Store Manager
- Location
- CharlotteNorth CarolinaUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $60,100–73,600/year
- Department
- Retail & Boutique Operations
- Posted
- Jun 3, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora Assistant Store Manager in Charlotte, NC: Lead retail operations, inspire teams, and drive client experiences at Birkdale Village location.
Role & Responsibilities
- Support Store Operations & Client Experience by collaborating with the Store Manager to ensure smooth daily operations, exceptional client experiences, and profitability in a fast-paced retail environment
- Inspire & Empower Teams by leading with passion to coach, inspire, and empower associates to exceed expectations and performance goals, fostering growth and accountability
- Recruit & Cultivate Top Talent by attracting, hiring, and onboarding new team members who embody Sephora's values and deliver signature service
- Champion Continuous Learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates' potential
- Drive Performance Through Feedback by conducting performance appraisals and providing real-time mentorship to support career development and engagement
- Elevate Client Satisfaction by consistently delivering outstanding service, resolving concerns skillfully, and driving engagement through loyalty programs and personalized experiences
- Ensure Operational Excellence by maintaining a visually inspiring store environment and ensuring compliance with all policies, procedures, and brand guidelines
- Optimize Resources & Drive Growth by managing inventory and staffing resources effectively and adapting to shifting priorities in a dynamic retail landscape
Qualifications
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments
- Strong ability to recruit, inspire, and develop top talent and foster collaborative team dynamics
- Outstanding communication and interpersonal skills with ability to build trust and facilitate open dialogue
- Genuine commitment to empowering teams through mentorship, real-time coaching, and actionable feedback
- Deep experience creating memorable, personalized client experiences that build loyalty while driving business growth
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for entire shifts, and work in fragrance-filled environments
Skills
Experience
Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, with a proven track record of driving results through hands-on leadership, team development, and client-centric strategies.
Education
Not specified; high school diploma or equivalent typically required for retail leadership roles.
Workplace
This position is based in Charlotte, North Carolina, USA.
Compensation
The base compensation for this position ranges from USD 60,100 to USD 73,600 per annum.
Benefits
Health insurance with medical, dental, and vision coverage; fully covered disability and life insurance; competitive 401k with 4% match; FSA and HSA programs; Student Debt Retirement plan; vacation and sick paid time off; protected leave; tuition reimbursement; leadership development; 30% discount on all merchandise and services; free product samples; flash sale discounts on LVMH brand products; free mental health coaching via Modern Health; financial coaching through Financial Finesse; volunteer and donation matching.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager - Retail», «Store Operations Manager», «Retail Leadership Associate», «Deputy Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.