Sephora Assistant Store Manager

About Sephora

Sephora is a leading global beauty retailer known for a curated assortment of prestige cosmetics, skincare and fragrance, and a signature client-focused retail experience. Operated as part of the LVMH group, Sephora emphasizes innovation, diversity, and professional development across its store network.

Role & Responsibilities

• Support daily store operations alongside the Store Manager to deliver exceptional client experiences while achieving sales and profitability targets.
• Lead, coach and develop the store team through real-time feedback, formal performance appraisals and ongoing mentorship to elevate individual and store performance.
• Attract, hire and onboard diverse talent that reflects Sephora’s values and service standards.
• Drive client engagement and loyalty through personalized service, effective use of loyalty programs and proactive relationship-building.
• Maintain visual merchandising and store presentation standards to ensure an inspiring, immaculate retail environment.
• Resolve client concerns tactfully and efficiently, safeguarding client satisfaction and brand reputation.
• Optimize inventory allocation and staffing resources to respond to business demand and maximize sales opportunities.
• Ensure operational compliance with company policies, procedures and loss-prevention practices.

Qualifications

• Proven success in an assistant store manager or equivalent leadership role within fast-paced, high-volume retail (beauty or specialty retail preferred).
• Demonstrated leadership and business acumen with the ability to recruit, inspire and develop high-performing teams.
• Excellent verbal communication and interpersonal skills; proven ability to deliver constructive feedback and foster open dialogue.
• Passion for coaching and employee development, with a commitment to continuous learning and accountability.
• Client-centric mindset with track record of creating personalized experiences that drive loyalty and sales.
• Ability to work evenings, weekends and holidays as required by store schedule.
• Physical capability to lift and carry up to 50 pounds, stand and walk for entire shifts, bend/stretch to stock shelves, and handle/apply product to clients (with or without accommodation).

Skills

Experience

Proven experience as an assistant store manager (or comparable supervisory retail role) in a fast-paced, high-volume environment, with demonstrable results in sales growth and team development; beauty retail background preferred.

Education

High school diploma or equivalent required; some college or a degree in business, retail management or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 63,100 to USD 77,350 per annum.

Benefits

Medical, dental and vision coverage; employer-paid disability and life insurance; 401(k) with 4% match; FSA and HSA programs; Student Debt Retirement plan (student loan payments may qualify for 401(k) match); paid vacation and sick time; training and tuition reimbursement; leadership development; 30% employee discount; product gratis and flash-sale discounts on LVMH brands; access to Modern Health and Financial Finesse; volunteer and donation matching.

Culture

Sephora cultivates an inclusive, education-driven retail culture that values creativity, diversity and personal growth. As part of LVMH, the brand emphasizes professional development, experiential retail and a client-first mindset in a fast-paced, team-oriented environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.